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This report provides a deep-dive into how these trends are playing out in the Philippines. We hope it will guide you to improved decisions as you move your operations forward.

SSON Analytics surveyed Shared Services professionals in the Philippines. The results of this survey were blended with proprietary data to provide insights on current trends.

In this article, Steve Harris, Managing Director, ANZ Global Services and Operations Philippines, spoke about how shared services practitioners can scale up robotic capability across the enterprise. 

In light of new technology innovations that are replacing human labor with software, or robotic labor, the market is experiencing the early rumblings of what promises to be an earthquake to shake traditional operating models. Are you ready for the digital workforce?