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Unlock the Tools Driving the Future of Shared Services

Discover the ABCs of Digital Transformation – Your Back-to-School Cheat Sheet for 2025

What’s Inside the ABCs of Digital Transformation Tools?

In the fast-evolving digital landscape, you need more than buzzwords. You need clarity on which tools deliver real transformation—and how to apply them. This exclusive fact sheet breaks down today’s most critical tech enablers—from RPA to Generative AI—into simple, actionable insights.

What you’ll learn:

• How Process Mining and RPA streamline operations and free up capacity
• What BPM Suites and Low-Code tools really mean for agility and control
• When to choose No-Code vs. AI—and how to build business cases for both
• Why Machine Learning and Task Mining are driving predictive transformation 

This isn’t theory. These are the tools your peers are implementing right now to reduce costs, improve service, and future-proof operations.

Shared Services & Outsourcing Week (SSOW) Philippines 2025 returns this November as the must-attend gathering for GBS and shared services leaders across the region. This official brochure offers an in-depth overview of the event — including key themes, speaker highlights, and session formats tailored for the unique challenges and opportunities facing Philippine-based SSOs. Inside, you'll find:

• 📅 Full Agenda at a Glance: Track-by-track breakdown of conference sessions, roundtables, and workshops.
• 🎤 Speaker Line-up: Meet the thought leaders and industry practitioners who are driving shared services transformation in 2025.
• 🔍 Hot Topics Covered: From enterprise automation and data-driven service delivery to workforce development and GBS operating models.
• 🤝 Networking Opportunities: Discover how to connect with peers from top organizations and solution providers shaping the future of shared services in the Philippines.
  

The 15th annual Shared Services & BPO Week Philippines 2025 concluded on a successful note. Held from 12-15 August 2025, the country’s top SSO and BPO leaders gathered and explored strategies for aligning talent and technology for competitive advantage. Addressing real challenges and opportunities shaping the shared services industry from cultivating a future-ready workforce, rethinking technology for practical impact and building agility into your DNA.

Download report for full insights!

In attracting talent overall, companies are counting on a strong company brand first.  What is becoming more important is a commitment to diversity, equity, and inclusion.

This infographic encompasses how Shared Services Leaders in the Philippines are adapting to the evolving gig economy. Download to read on.

In this article, Steve Harris, Managing Director, ANZ Global Services and Operations Philippines, spoke about how shared services practitioners can scale up robotic capability across the enterprise. 

In light of new technology innovations that are replacing human labor with software, or robotic labor, the market is experiencing the early rumblings of what promises to be an earthquake to shake traditional operating models. Are you ready for the digital workforce?