Driving End-to-End Transformation Through GBS 

At Shared Services & Outsourcing Week Autumn, join 350+ shared services, GBS and transformation leaders to explore how the next generation of operating models is being designed, implemented and scaled.

What's new for 2026?

• 👥 People & Culture Clinic: An immersive forum for leaders to openly discuss key people and culture challenges with peers
• 🔄 E2E Operating Models Keynotes: Hear from industry leaders on their examples of implementing E2E operating models that are agile & resilient in uncertain times
• 🤖 Agentic Shift Keynotes: Compelling case studies and visionary perspectives on harnessing Agentic AI to deliver true end-to-end GBS transformation
• 📈 Next Gen ERP & Data: Real-world success stories that focus on the importance of data foundations before AI implementation
• 🧭 Managing Change & Transformation:  A deep dive into the leadership mindset, stakeholder alignment, and change capabilities required to thrive in today's complex enterprise landscape
• ⚡ Innovation Zone – Pavilion Stage:  A showcase of cutting-edge tech, AI, and automation delivering real, end-to-end business outcomes
• 💡 R2R Leaders Programme:  A dedicated half-day experience designed specifically for Record-to-Report leaders

Download the full event guide for more information >

The 19th Annual Shared Services & Outsourcing Week Autumn brought together over 350 senior GBS and shared services leaders to explore what’s next for end-to-end value creation and intelligent operations in GBS. Whether you joined us in person or are catching up post-event, our Post-Show Report captures the insights that mattered most. Inside the report, you’ll find:

✔️ A full audience overview and event statistics

✔️ Key session highlights – including our most attended sessions on real-time intelligence and agentic AI in GBS

✔️ The top 8 event takeaways you can plug straight into your 2026 strategy

✔️ Unfiltered feedback and testimonials from fellow delegates

Download the Post-Show Report to revisit the standout moments and stay ahead of what’s shaping the future of shared services and GBS.

Want to know who was at the event in October? Download the attendee list for SSOW Autumn 2025 and get a first look at the senior leaders, transformation experts, and global brands that joined us.

From Shared Services and GBS to HR, finance, and digital strategy – this was a chance to connect with peers facing the same challenges and driving real change.