GBS leaders are under increasing pressure to prove their strategic value to CXOs, moving beyond cost reduction to driving business impact. While many focus on operational efficiency, the challenge lies in demonstrating how GBS contributes to profitability, growth, and financial agility. CXOs need data-driven insights, streamlined processes, and forward-looking capabilities that support strategic decision-making. In this panel discussion, hear what CXO's want, from CXO's.

·       Align GBS with CXO priorities by focusing on metrics that demonstrate financial impact, not just efficiency gains

·       Prove ROI and business value by using data analytics and storytelling to showcase tangible contributions

·       Support strategic decision-making by leveraging AI and automation to provide forward-looking financial insights that allow for unbiased reporting

·       Strengthen GBS-CXO collaboration by shifting from transactional reporting to proactive, value-driven partnerships