Sibel Ibram

Business Excellence Method Lead R2R British American Tobacco

With over two decades of experience in global organizations and more than ten years dedicated to driving continuous improvement, I am passionate about turning finance and HR operations into agile, insight-driven engines of value. I led strategic initiatives that foster operational excellence, embed continuous improvement culture, and unlock cross-functional value.

I built CI strategies from the ground up, led simplification journeys and championed automation and innovation to accelerate performance. My servant leadership style and commitment to coaching have empowered high-performing teams and cultivated continuous improvement mindset.

As a Certified Master Black Belt, SAFE Agilist, and Design Thinking Practitioner, i combine deep methodological expertise with a human-centered approach to change.

At SSOW Europe, I would like to bring my vision of strategic alignment, operational excellence, and people empowerment - sharing insights on how shared services can evolve into strategic business partners through innovation, agility, and collaboration to led to process Optimisation and value creation.