DRIVING END-TO-END TRANSFORMATION THROUGH GBS
Trupeer
Trupeer AI is the process knowledge layer for GBS and shared services teams, and the AI agents they deploy.
Most operations depend on rules and exceptions that live with a few experts. Trupeer AI captures that knowledge from Zoom and Teams calls, screen recordings and existing documents. It turns it into SOPs, training videos, courses and agent specifications in 120+ languages. Documents update as processes change, and teams can search them, with answers linked to the exact timestamp in the source video.
GBS leaders use Trupeer AI to cut transition timelines, stand up new service centres, run ERP rollouts, and give their AI programmes the process context they need to go live. It also audits existing documentation and flags steps ready for automation.
Genpact, MTX Group and Zuora use Trupeer AI for transitions, global rollouts and AI readiness.
Trupeer AI is ISO 27001, SOC 2 Type II and GDPR compliant, with on-prem deployment available.
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