Wondering what's in store for 2026?

While we work behind the scenes to put together our 20th anniversary edition of SSOW Autumn, check out our Early Event Guide for a sneak peek at the key themes shaping discussions in October, as well as some of our early confirmed expert speakers.

You’ll also find information on our advisory board, exciting new learning and networking formats, and a summary of our 2025 audience.

Explore the early agenda

THE SHARED SERVICES & GBS PIONEERS WHO LED US IN 2025

VIEW THE 2025 SPEAKER PANEL

NEXT-GEN ERP & DATA SESSIONS 

Real-world success stories that reveal how leading organisations are building resilient data foundations and leveraging next-generation ERP platforms to unlock agility, insight, and enterprise value
 

INNOVATION ZONE – PAVILION STAGE 

Discover cutting-edge technology, automation, AI, and digital enablement demonstrating how innovation delivers tangible operational outcomes

PEOPLE & CULTURE CLINIC 

An immersive half-day experience to address leadership, talent and organisational culture challenges in an era of rapid transformation


AGENTIC SHIFT KEYNOTES

Hear compelling case studies and visionary perspectives on harnessing Agentic AI to deliver true end-to-end GBS transformation
 

R2R LEADERS PROGRAMME

A dedicated programme for Record-to-Report leaders exploring the evolving priorities and challenges of the function and delivering practical strategies to overcome them and elevate performance

MANAGING CHANGE & TRANSFORMATION 

A deep dive into the leadership mindset, stakeholder alignment, and change capabilities required to thrive as a GPO or Transformation leader in today’s complex, interconnected enterprise landscape


Learn More

WHO WILL BE ATTENDING?

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350+ Attendees

Connect with a highly curated community of leaders focused on driving measurable impact across operations, technology and experience.

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85+ Expert Speakers

Hear real-world insights from practitioners leading transformation across process optimisation, AI adoption and operating model design.

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150+ Companies

Explore the tools, partners and strategies shaping the future of shared services, from automation and analytics to workforce transformation.

SSOW AUTUMN 2025 EVENT HIGHLIGHTS

PODCAST INTERVIEW: The Next Horizon of GBS

In this exclusive interview, Candice Sieg, Partner, Global GBS and Outsourcing Advisory Lead, KPMG – a seasoned leader with over 25 years in the industry – shares how GBS is evolving into a true engine of enterprise value, powered by innovation, data, and AI.

WHat our Attendees had to say

"The event was terrific, super well organised, and I felt very welcome and super well taken care of. The topics were right on, in the plenary sessions and the other sessions that were organised. I also spent quite some time with the vendors in the booths who had really great proposals to make and we have several follow-ups. Super thanks again, and looking forward to the future events.”

Group Business Services Officer, Mondelez

“This is the 4th SSOW I have been to and I felt the quality of the speakers overall and presentation content was very high and I was impressed”

Head of Shared Services, Computacenter

“It was an amazing event and all the sessions delivered tremendous value!”

Finance Director, Barilla Group

“What an amazing and inspiring experience!”

Finance & Accounting Team Leader, SEG Automotive

“So much inspiration from this year’s event in all the discussions and networking”

Global Functional Owner, Apollo Tyres

“Thank you SSON! It was an amazing event and all the sessions delivered tremendous value! It was a great pleasure to join and to speak! See you next time!”

Finance Director, Barilla Group

“Thank you to all who have opened the door to their experience and observations. Learning from your examples will hopefully allow us to act faster and better. Lots of food for thought - thanks to you all.”

Director Service Development & OPEX, Carlsberg Group

“It’s an experience that gives you tools to be better”

Regional Leader, SEG Automotive

“Great energy and valuable insights on new technologies and the future of GBS”


OMV Petrom Global Solutions

“Just attended the Shared Services and Outsourcing Week in Estoril / Portugal. 3 days full of insights and discussions about trends and technology developments in the Shared Services Industry. Very inspirational event #SSOW”

Vice President, DHL

“I enjoyed all the SSOW sessions. Each event I learn new things!”

Senior VP Global Business Services, adidas

“Great pleasure to be part of this awesome event!”

Project Manager at Programme Management Office, Sonae MC

“Fantastic event. Looking forward to next year.”

VP Software EMEA, Apex Analytics

“The SSON event in Lisbon was amazing since I got to meet a lot of people working in different sectors, living the journey of shared services”

Head of Operational Support, AZADEA SSC

“Very dynamic sessions, a lot of food for thought, great speakers! Congratulations to entire SSON team!”

Finance Director, Federal-Mogul Motorparts

“It’s been terrific...There’s no better way to connect with the GBS and outsourcing world than by being part of SSOW.”

Vice President, Global Business Services, BD

“It’s absolutely vibrant... I dropped a few things to attend because it’s a great opportunity to be among peers. Great energy, great meetings, great sessions... Where else can you get this?”

GBS Strategy Director, AstraZeneca

“Thank you so much for this conference. Well organised in a smaller setting that gave us a chance to network with industry colleagues and submerge in the discussions. Well done!”

Head of Finance Strategic Projects, News UK

“It was an inspiring experience, and it left me feeling energised and ready to implement these new solutions.”

Vice President, International Business Development, Cadex Solutions

“It’s an extraordinary event. For me, there’s nothing as engaging as connecting with people, listening to their experiences, and building our capability based on their insights.”

Group Director & General Manager, F&A Global Shared Services, The Duracell Company

“Very diverse—this is what I like the most. Different nationalities, different setups, and plenty of sharing. I used this opportunity to get to know the entire community.”

Director, GBS Strategy, Governance and Compliance, adidas

“I think it’s very important to be part of this vibrant community of over 300 stakeholders and executives, to listen in and understand the challenges and goals they’re addressing.”

SVP, Head of Europe, Sutherland

Contact The #SSOW Team

Enquire as a Delegate

Harry Green
Head of Delegate Sales

ENQUIRE HERE

Enquire as a Sponsor

Sean McVeigh
Partnership Director

In Partnership With:

Shared Services

QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 113 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk

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