CELEBRATING 20 YEARS WITH THE BUSINESS SERVICES INDUSTRY
Become the engine of Enterprise Transformation: Reset, Re-Engineer, Revolutionise There has never been a more exciting time for business and shared services leaders as SSC becomes the engine of enterprise transformation! As we celebrate 20 years with the business service industry, it has never been more pertinent for the industry gather with the critical mission to reset for a future proof operating model, re-engineer processes and culture and revolutionise the way we add value.Join us at #SSOW2020
Explore the SSOW 2020 Speaker Panel
Bobby Abraham
Vice President Finance Transformation
AstraZeneca
Vice President Finance Transformation
AstraZeneca
Angela Mangiapane
President, Mars Global Services
Mars Inc
President, Mars Global Services
Mars Inc
Oliver Dahlstrøm
Chief Financial Officer
Maersk
Chief Financial Officer
Maersk
Sumit Mitra
Chief Executive Officer
TESCO Global Business Services
Chief Executive Officer
TESCO Global Business Services
Caroline Basyn
Global Chief Information Officer and Global Business Services Officer
Mondelez Business Services
Global Chief Information Officer and Global Business Services Officer
Mondelez Business Services
Sumit Mitra
Chief Executive Officer
TESCO Global Business Services
Chief Executive Officer
TESCO Global Business Services
Diogo Pedrosa
Chief Financial Officer
Sandoz
Chief Financial Officer
Sandoz
Angela Mangiapane,
President, Mars Global Services,
Mars Inc
President, Mars Global Services,
Mars Inc
Rakesh Sangani
Managing Partner, Finance Transformation, Shared Services and Outsourcing
Proservartner
Managing Partner, Finance Transformation, Shared Services and Outsourcing
Proservartner
Jean Claude de Vera
President
AgileGBS, and Former Vice President of Global Business Services LafargeHolcim
President
AgileGBS, and Former Vice President of Global Business Services LafargeHolcim
Sanjay Patel
SVP and Global Head of Takeda Business Solutions
Takeda
SVP and Global Head of Takeda Business Solutions
Takeda
Rita Piçarra
Chief Financial Officer
Microsoft
Chief Financial Officer
Microsoft
Kamila Grembowicz
Senior Vice President Global Business Services
Adidas
Senior Vice President Global Business Services
Adidas
Florence Mui
Senior Vice President, Head of Global Business Services
Philips
Senior Vice President, Head of Global Business Services
Philips
Edward Knighton
Chief Financial Officer
YO! Sushi
Chief Financial Officer
YO! Sushi
Salvatore Russo
GBS Strategy Director
AstraZeneca
GBS Strategy Director
AstraZeneca
Stephen Zaat
Chief Financial Officer
Air France
Chief Financial Officer
Air France
Mark Boakes
Client Advisory and Strategy
Thomsom Reuters
Client Advisory and Strategy
Thomsom Reuters
Sandy Khanna
Managing Director, Group Business Services
BT
Managing Director, Group Business Services
BT
Steve Rudderham
Head of Global Business Services
AkzoNobel
Head of Global Business Services
AkzoNobel
Adrian Talbot
Global Chief Financial Officer
Hotwire
Global Chief Financial Officer
Hotwire
Sagarika Mohapatra
Director - CDS Operations, Hungary & GBS Site Lead
BT Group
Director - CDS Operations, Hungary & GBS Site Lead
BT Group
Brian Bo Nielsen
Vice President Global Finance
Pandora
Vice President Global Finance
Pandora
Reto Sahli
Global Intelligent Automation Lead
Mondelez International
Global Intelligent Automation Lead
Mondelez International
Ana Cristina Ferreira
Chief Financial Officer
Bayer
Chief Financial Officer
Bayer
Alexander von Thielmann
Senior Vice President Shared Services
Siemens
Senior Vice President Shared Services
Siemens
Mike Stops
Group Director Service Centres
NSG
Group Director Service Centres
NSG
Jennifer Sturch
Head of Global Business Services Finance UKI
McDonalds
Head of Global Business Services Finance UKI
McDonalds
José Pedro Freitas
Chief Financial Officer
Mota-Engil Group
Chief Financial Officer
Mota-Engil Group
Sarunas Suipis
Vice President Operations and Managing Director
Western Union Processing Lithuania
Vice President Operations and Managing Director
Western Union Processing Lithuania
AJ Wijesinghe
Chief Global Business Services Officer
JLL
Chief Global Business Services Officer
JLL
Paulo Simões
Chief Financial Officer
Worten
Chief Financial Officer
Worten
Ramkumar Ramaswamy
General Manager, Strategy Finance Operations
Shell
General Manager, Strategy Finance Operations
Shell
Edoardo Peniche
Managing Director, Global Shared Services
Avis Budget Group
Managing Director, Global Shared Services
Avis Budget Group
Grace Winters
SSC Director
Abbott
SSC Director
Abbott
Przemyslaw Siuda
Regional Officer, Shared Services Europe
TUV Rheinland Group
Regional Officer, Shared Services Europe
TUV Rheinland Group
Tony McMurray
Managing Director
Ingram Micro Global Business Services
Managing Director
Ingram Micro Global Business Services
Jakub Wojdat
Director Finance, Global Program Manager Finance Shared Services
TE Connectivity
Director Finance, Global Program Manager Finance Shared Services
TE Connectivity
Dr. Frank Schüler
Managing Director Global Service Center
DHL Global Forwarding
Managing Director Global Service Center
DHL Global Forwarding
Jamel Ziani
Head of Operations Order-to-Cash - SVP Integrated Business Operations
Bayer
Head of Operations Order-to-Cash - SVP Integrated Business Operations
Bayer
Andreas Mayer
COO Global Human Resources / Head of Global People Services
ING
COO Global Human Resources / Head of Global People Services
ING
Peter Evans
Director, Continuous Improvement
LEGO
Director, Continuous Improvement
LEGO
Ondrey Novotny
LCI Business Partner, Business Service Operations
LEGO
LCI Business Partner, Business Service Operations
LEGO
Erhan Ok
Head of Digital Capability, Global Business Services
ABB
Head of Digital Capability, Global Business Services
ABB
Armand Angeli
Chairman, DFCG Shared Services & Outsourcing Committee
IAFEI, EMEA
Chairman, DFCG Shared Services & Outsourcing Committee
IAFEI, EMEA
Katarzyna Zalewska
Head of GBS
Avon
Head of GBS
Avon
Peter Loof Helth
Head of the Robotics Excellence Centre
Ørsted
Head of the Robotics Excellence Centre
Ørsted
Ekkehart von Roda
Global Finance Digitalisation Lead
DHL Supply Chain
Global Finance Digitalisation Lead
DHL Supply Chain
Jeroen van Genuchten
Senior RPA Expert
ING
Senior RPA Expert
ING
Massimo Cecchi
Financial Services Director
Barilla
Financial Services Director
Barilla
Julio Ramirez
Chief Financial Officer
Braidy Industries
Chief Financial Officer
Braidy Industries
Mayte Valverde Elices
Director Data Quality Global Centre
Santander
Director Data Quality Global Centre
Santander
Mieke Van Gheluwe
Vice President, Finance (Global Accounting Shared Services)
Dell Technologies
Vice President, Finance (Global Accounting Shared Services)
Dell Technologies
Iria Saenz-Diaz Rojas
Finance Director
Coca Cola Global Business Services
Finance Director
Coca Cola Global Business Services
Sebastian Antony
Head of Transformation
Barclaycard
Head of Transformation
Barclaycard
Geeta Malhotra
Vice President, Head of Global Business Services
Avon
Vice President, Head of Global Business Services
Avon
Nadia Hutchinson
Global Human Resources Operations Director
Kantar
Global Human Resources Operations Director
Kantar
Lorant Csoke
Director, Automation, Global Business Services
Thermo Fischer Scientific
Director, Automation, Global Business Services
Thermo Fischer Scientific
Fausto Brembilla
Senior Vice President, Global Head HR Service Delivery
SAP
Senior Vice President, Global Head HR Service Delivery
SAP
Petter Frisell
Business Services Director
PPG Industries
Business Services Director
PPG Industries
Phil Priest
Senior Vice President Global Business Services
Smith & Nephew
Senior Vice President Global Business Services
Smith & Nephew
Phil Gillingham
Senior Director HR Service Delivery
Microsoft
Senior Director HR Service Delivery
Microsoft
Willy Dicu
Vice President, GBS
Molson Coors
Vice President, GBS
Molson Coors
Alexander Weigl
Vice President Lufthansa Global GBS Operations
Lufthansa AG
Vice President Lufthansa Global GBS Operations
Lufthansa AG
Anna Berczynska
Managing Director, Board Member, Schaeffler Global Services Europe
Schaeffler
Managing Director, Board Member, Schaeffler Global Services Europe
Schaeffler
Claus Peter Schründer
Senior Vice President, HR Special Services
Deutsche Telekom AG Services Europe
Senior Vice President, HR Special Services
Deutsche Telekom AG Services Europe
Christophe Bollard
Global Director Automation Governance GBS
MSD
Global Director Automation Governance GBS
MSD
Mark Harrison
CEO
Association of Credit for Central and Eastern Europe ACCEE
CEO
Association of Credit for Central and Eastern Europe ACCEE
Your industry’s #1 event and its 20th Anniversary!
700+
Attendees
150+
Speakers
240+
Practitioner Accounts
6
Award Winners
Join us at #SSOW2020, and:
Gather the tools to gain a seat at the strategic table
Grasp the possibilities (and the limitations!) of the rapidly changing digital landscape
Listen to use cases from companies who are creating world-class cultures within their organisations
Adopt the tools and practices to enable your organisation to grow and diversify your service
Become a pioneer for customer excellence, and develop your strategy to create the business partnering organization of the future!
Execute your talent strategy and career path…for Gen Y, Z, and beyond
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