11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
CELEBRATING 20 YEARS WITH THE BUSINESS SERVICES INDUSTRY
Become the engine of Enterprise Transformation: Reset, Re-Engineer, Revolutionise There has never been a more exciting time for business and shared services leaders as SSC becomes the engine of enterprise transformation! As we celebrate 20 years with the business service industry, it has never been more pertinent for the industry gather with the critical mission to reset for a future proof operating model, re-engineer processes and culture and revolutionise the way we add value.Join us at #SSOW2020
Explore the SSOW 2020 Speaker Panel

Vice President Finance Transformation
AstraZeneca

President, Mars Global Services
Mars Inc

Chief Financial Officer
Maersk

Chief Executive Officer
TESCO Global Business Services

Global Chief Information Officer and Global Business Services Officer
Mondelez Business Services

Chief Executive Officer
TESCO Global Business Services

Chief Financial Officer
Sandoz

President, Mars Global Services,
Mars Inc

Managing Partner, Finance Transformation, Shared Services and Outsourcing
Proservartner

President
AgileGBS, and Former Vice President of Global Business Services LafargeHolcim

SVP and Global Head of Takeda Business Solutions
Takeda

Chief Financial Officer
Microsoft

Senior Vice President Global Business Services
Adidas

Senior Vice President, Head of Global Business Services
Philips

Chief Financial Officer
YO! Sushi

GBS Strategy Director
AstraZeneca

Chief Financial Officer
Air France

Client Advisory and Strategy
Thomsom Reuters

Managing Director, Group Business Services
BT

Head of Global Business Services
AkzoNobel

Global Chief Financial Officer
Hotwire

Director - CDS Operations, Hungary & GBS Site Lead
BT Group

Vice President Global Finance
Pandora

Global Intelligent Automation Lead
Mondelez International

Chief Financial Officer
Bayer

Senior Vice President Shared Services
Siemens

Group Director Service Centres
NSG

Head of Global Business Services Finance UKI
McDonalds

Chief Financial Officer
Mota-Engil Group

Vice President Operations and Managing Director
Western Union Processing Lithuania

Chief Global Business Services Officer
JLL

Chief Financial Officer
Worten

General Manager, Strategy Finance Operations
Shell

Managing Director, Global Shared Services
Avis Budget Group

SSC Director
Abbott

Regional Officer, Shared Services Europe
TUV Rheinland Group

Managing Director
Ingram Micro Global Business Services

Director Finance, Global Program Manager Finance Shared Services
TE Connectivity

Managing Director Global Service Center
DHL Global Forwarding

Head of Operations Order-to-Cash - SVP Integrated Business Operations
Bayer

COO Global Human Resources / Head of Global People Services
ING

Director, Continuous Improvement
LEGO

LCI Business Partner, Business Service Operations
LEGO

Head of Digital Capability, Global Business Services
ABB

Chairman, DFCG Shared Services & Outsourcing Committee
IAFEI, EMEA

Head of GBS
Avon

Head of the Robotics Excellence Centre
Ørsted

Global Finance Digitalisation Lead
DHL Supply Chain

Senior RPA Expert
ING

Financial Services Director
Barilla

Chief Financial Officer
Braidy Industries

Director Data Quality Global Centre
Santander

Vice President, Finance (Global Accounting Shared Services)
Dell Technologies

Finance Director
Coca Cola Global Business Services

Head of Transformation
Barclaycard

Vice President, Head of Global Business Services
Avon

Global Human Resources Operations Director
Kantar

Director, Automation, Global Business Services
Thermo Fischer Scientific

Senior Vice President, Global Head HR Service Delivery
SAP

Business Services Director
PPG Industries

Senior Vice President Global Business Services
Smith & Nephew

Senior Director HR Service Delivery
Microsoft

Vice President, GBS
Molson Coors

Vice President Lufthansa Global GBS Operations
Lufthansa AG

Managing Director, Board Member, Schaeffler Global Services Europe
Schaeffler

Senior Vice President, HR Special Services
Deutsche Telekom AG Services Europe

Global Director Automation Governance GBS
MSD
CEO
Association of Credit for Central and Eastern Europe ACCEE
Your industry’s #1 event and its 20th Anniversary!
700+
Attendees
150+
Speakers
240+
Practitioner Accounts
6
Award Winners
Join us at #SSOW2020, and:
Gather the tools to gain a seat at the strategic table
Grasp the possibilities (and the limitations!) of the rapidly changing digital landscape
Listen to use cases from companies who are creating world-class cultures within their organisations
Adopt the tools and practices to enable your organisation to grow and diversify your service
Become a pioneer for customer excellence, and develop your strategy to create the business partnering organization of the future!
Execute your talent strategy and career path…for Gen Y, Z, and beyond