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Shared Services: The Basics
Contributor: Barbara Hodge, Editor
Posted: 12/19/2016
Barbara Hodge, Editor
Dear SSON members,Every single one of you are the heart and soul of SSON. In this holidays season, we want to say thank you by sharing some festive cheer.We look forward to sharing more insights and findings with you in 2017!Happy Holidays and a prosperous New Year!The SSON team Full Video »
Contributor: Barbara Hodge
Posted: 11/14/2012
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To read a transcript of this interview, click here What's a hostage negotiator doing at SSON's Australasian conference? Helping you understand how to negotiate your position better, of course! The Intelligent Enterprise - that's what services delivery is all about, and it's all over SSON's Shared Services & Outsourcing Week in Full Podcast »
Contributor: Jeanette Nyden
Posted: 12/08/2016
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How to get yourself out of an SLA-definition mess – or better yet, never get into one Full Column »