delivery model
One Year In: Did COVID-19 Stop GBS & Shared Services' Evolution In Its Tracks?
June 29 by SSON Industry ReportsWas COVID-19 a boost for GBS and shared services? Plus: How to ensure the safety of your workforce as offices reopen
Offshore Engineering R&D Centers Will Continue to Flourish in Current Crisis
May 20 by Ankur BansalThe huge gap between overall ER&D spend (USD 2 trillion) and offshoring (USD 93 billion) provides an opportunity to increase offshoring to optimize cost and delivery
The GBS Model: Under Pressure – or an Opportunity to Really Prove Its Worth?
April 08 by Phil SearleGlobal service delivery models will need to rethink their operating models, says Chazey's Phil Searle. But leading GBS were already on the way before COVID-19 forced the issue
The Mystery of the Delayed RPA Caper
February 26 by Ilse KerlingShared Services' version of Sherlock Holmes and his trusty 'Watson' convene to solve 'The Crime of the RPA Implementation Gone Awry"
New Opportunities, Challenges and Technology Continue to Transform Shared Services Landscape
September 22 by Patsy Van HoveEach year IBM publishes its Global Location Trends report, which provides the latest insights in corporate location selection and the extent to which today’s global dynamics influence where companies...
India Centre Offers Nearshore and Offshore Wins for Robert Bosch
November 24 by Kiran SundararamanRobert Bosch set up a Global Business Services model in 2004, originally just for Finance & Accounting services, but subsequently extending it to Procurement and Purchasing and HR services, as w...
The World's Next Top Model?
January 10 by SSO Network"Globalization" is the buzzword du jour as organizations distribute work around the world.