Using Simple Tools like Excel and Outlook to Drive Efficiency Across Shared Services

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This FREE webinar was recorded on:
February 24, 2014
10:00 PM - 11:00 PM EST

A recent article on simple working tools by Anil Prem DSouza drew an enthusiastic response from our readers and requests for more information. We asked Anil whether he'd share what he has learned, and he graciously agreed to host a webinar for our members. Details below:

Shared Services provide dynamic and agile support to organizations across the globe, but despite the best intentions, most SSOs finally end up being bureaucratic – and thereby defeat their very purpose.

The key to being a business calatyst is to foster a culture of dynamism, innovation and transformation within the Shared Services team. Although implementing state-of-the-art, slick new tools would be a great way to do this, the high cost and complexity of doing so prevents many organizations from moving ahead. As a result, the operations teams are often left to fend for themselves in dealing with a plethora of operational issues.

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Teams that are able to explore and innovate, using day-to-day tools such as Excel, Word, Outlook, etc will save the day for the organizations by delighting end users with their easy to use solutions, while cutting out a huge amount of operating time and defects.

Join this webinar to learn how to:

  • Understand the Shared Services Framework.
  • Get a working understanding of implementing ‘Lean Six Sigma Methods’ in day to day operations of Shared Services.
  • Learn to build simple tools which help in reduction of time and increase in quality of operations in Shared Services.
  • Build a Collaborative Governance Management Console for Operations.

We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.