Friend or Frenemy? The Outsized Impact of the CHRO on GBS

How much power does your CHRO really have over GBS success?

In today’s talent-driven enterprise, the Chief Human Resources Officer (CHRO) may be GBS’s biggest ally, or its biggest barrier. From appointments and org design to scope and storytelling, HR decisions quietly shape the limits of what GBS can achieve.

Inside this must-read article, you’ll discover:

• How the CHRO’s “soft power” dictates structure, hiring, and credibility across the enterprise.
• Why well-intentioned HR policies can quietly stall GBS evolution - and how to challenge them.
• The political side of HR scope - when support for shared services turns into subtle resistance.
• Why perception matters - and how the CHRO’s internal narrative can make or break GBS reputation.
• The five practical moves every GBS leader should make to turn HR from gatekeeper to growth partner.

If GBS is to thrive as a driver of enterprise agility and talent innovation, leaders must learn to engage HR with strategy and intent. Fill out the form to the right or click here to request your copy today.