Shared Services & Outsourcing Week Conference

March 24 - 27, 2025 | Orlando, FL

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Arundhati Chakraborty (G6 BPO Debate Participant)

Global Lead, Delivery & Transformation Accenture

Arundhati Chakraborty leads Global Delivery and Transformation for Accenture Operations, responsible for leading 180,000 people across more than 220 Intelligent Operations Centers. She is a member of Accenture’s Global Management Committee.

In her role, Arundhati focuses on compressed transformation through the use of analytics, artificial intelligence and automation, and is responsible for shaping and implementing talent strategy across Accenture’s Intelligent Operations Centers.

Prior to joining Accenture, Arundhati held senior leadership roles at Mphasis, Target and Hewlett-Packard, and spent the first 13 years of her career in the retail banking industry in India. She is passionate about leadership development, learning and the empowerment of women leaders.

Arundhati holds an MBA in Marketing from the University of Calcutta.

Thursday, March 28, 2024

9:50 AM Big Idea Stage: The G6 Debate: Provocative Insights into BPO's Impact on GBS Excellence

Dive into a riveting exchange at the G6 where BPO executives stir the pot on industry trends. From the disruptive thrust of Generative AI to radical shifts in strategy, customer-centricity, and tech fusion, this debate uncovers the tumultuous forces shaping the dynamic GBS landscape.

Generative AI: Catalyst or Chaos?: Brace yourself for a fiery exploration of Generative AI's potential as BPO leaders clash over its transformative impact on GBS operational models
Innovation Wars: Witness BPO titans unveil their arsenals of innovation tactics, leveraging cutting-edge tech and agility to claim the crown in the relentless battle for market supremacy
GBS: Evolution or Extinction?: Get ready for a candid discussion as GBS leaders dissect the disruptive trends, sparking a dialogue on whether traditional models can endure in the face of revolutionary change

Check out the incredible speaker line-up to see who will be joining Arundhati.

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