The Largest and Longest Running SS&O Event in Australasia!

15 - 18 June, 2020 | Melbourne, Victoria

view 2020 Part 1 Agenda

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Tim Barnes

Head of Robotics and Process Automation Telstra

Conference Day Two: Thursday, 13th june 2019

Thursday, June 13th, 2019

11:20 AM Creating an Enterprise-Level Digital Workforce: Tried and Tested RPA Opportunities in a SSO

Tim explores the emergence and implementation of the Digital Workforce across Telstra’s Global Business Services in recent years. From early adoption, to increased automation capabilities and the radical impact the Digital Workforce is having. He also discusses how to prepare enterprises for this change and how to prove cost benefits, efficiency and increased customer service.

Discussing Telstra GBS’s RPA journey to date and the impact it has had across multiple business units

How Digital Workforce Capabilities are expanding and what these mean for SSOs in the next 5-10 years

Check out the incredible speaker line-up to see who will be joining Tim.

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Questions? Contact us on 61 (2) 9229 1000 or email registration@iqpc.com.au now!