Manish Jain
GCC Centre head, India YUM Brands Yum BrandsMain Conference Day Two – Thursday, 22 April 2027
9:00 AM Opening Keynote | Building the Next Generation Capability Hub from India
Drawing on Yum! Brands' five-year journey developing its India Capability Hub, this case study explores how the company has expanded from a Digital & Technology-focused centre into a multi-functional GCC supporting global technology, cybersecurity and enterprise operations.
- Expanding Yum! Capability Hub India beyond its original Digital & Technology mandate to incorporate Finance, Payroll, HR shared services and Cybersecurity capabilities
- Establishing a Cyber Fusion Security Center in Gurugram to provide 24/7 cybersecurity monitoring and protection across Yum!'s global restaurant operations
- Launching a dedicated People Experience Hub in May 2026 to strengthen HR shared services and support the company's global workforce
- Developing specialist engineering, digital and AI capabilities to support Yum!'s wider technology transformation, including its proprietary Byte by Yum! restaurant technology ecosystem
Check out the incredible speaker line-up to see who will be joining Manish.
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