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22 - 25 April, 2025 | Radisson Blu Atria, Bangalore, India

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Urvashi Basera

Head of Enterprise Analytics Tesco Business Solutions

An AI learner and leader with 18+ years of experience in reporting, AI and global transformations in Retail and FMCG domain .Currently serving as Head of Enterprise analytics with Tesco TBS, with a global group reporting portfolio and leading AI strategy across different cohorts in Bengaluru, Dundee and Budapest . In my past roles, I have worked in several greenfield analytics implementation, last engagement being with PepsiCo, where global commercial revenue analytics platform for more than 80 markets was created. Apart from this, I am an avid advocate of diversity & inclusion, and believe in leading with authenticity.

Pre-Conference SSON Masterclass – Tuesday, 22 April 2025

2:10 PM Insights from Tesco's Journey on Building a Strong AI Foundation

The crux behind AI is how you can free up your employees and enable them to drive greater value for the enterprise. Venkat Raghavan, Tesco Business Solution's Director of Analytics and Science, shares more on their AI journey since the last five years.

· Utilising AI to understand customer behaviours

· Creating a foundation for AI success through data governance, quality, and accessibility

Sharing of real-life use cases how Tesco GBS uses AI (AI, ML and Gen AI) to triangulate information and recommend decisions

Main Conference Day Two – Thursday, 24 April 2025

2:10 PM Panel Discussion - Beyond Proof of Concepts: Integrating Generative AI into your Centre as an Accelerator of Transformation

How does Generative AI integrate into the GCC and GBS? We gather technology leaders to discuss how to unlock the potential of Generative AI to drive strategic decision making and business insights.

• Establishing practical guidelines and governance to roll out Generative AI applications

• Overcoming the system biases and learning how to scale

• Sharing of use cases on actual Generative AI outputs and lessons learnt

Check out the incredible speaker line-up to see who will be joining Urvashi.

Download The Latest Agenda