Shared Services & Outsourcing Week Europe | HR Agenda


This year, SSOW Europe in Lisbon debuts a dedicated HR Shared Services Stage, focusing on reimagining the role of HR within GBS. Whether you're enhancing employee experience, building strong foundations, or scaling HR operations globally, this stage provides actionable insights and best practices. With over 20 HR-specific speakers from brands like adidas, Equinix, Deliveroo, Bosch, and Marks & Spencer’s, this stage is your go-to platform for HR leaders seeking to innovate and lead in 2025.

Discover the Dedicated HR Agenda

Panel: Balancing Local Needs in Global HR

Learn strategies to align local nuances with global standards to maximise employee experience.

Case Study: Building Brand Loyalty

Hear how top organisations are creating stronger connections with HR shared services employees.

Presentation: Speaking the Language of Leadership

Explore approaches for aligning HR goals with commercial priorities to secure executive buy-in.

Panel: Transforming HR Shared Services

Delve into balancing innovation, scalability, and the employee experience to future-proof your services.


This agenda specifically covers the HR-related content so you can easily see at a glance all of the content that is designed for you. Access your copy now to:

  1. Hear from shared services leaders on how they are balancing innovation, the employee experience and scalability, with examples of how they are implementing AI into their strategies
  2. Gain a holistic overview of the hire-to-retire lifecycle within HR shared services, hearing case study examples from all the key stages of an employee’s experience
  3. Discover effective change management strategies to drive adoption of new HR technologies
  4. Master the skill of presenting HR data to senior leadership in a way that demonstrates commercial value and business alignment
  5. Achieve better alignment between global and local HR needs by adopting flexible frameworks that allow for standardisation while maintaining regional variations in compliance, language, and employee expectations