NOT JUST A CONFERENCE. A COMMUNITY.
18 - 21 May 2026 | Estoril Congress Center, Estoril, Portugal
SSOW Pavilion Stage - The Innovation Studio (20th May)
10:55 am - 11:15 am
FORTIFY REVENUE IN TRANSFORMATION: ELIMINATING O2C LEAKAGE & RISK WITH AGENTIC AI
Jean-Claude Charpenet -
Associate Partner of Sales Europe,
Sidetrade
During Finance Transformation, O2C becomes increasingly vulnerable to revenue leakage, dispute spikes, and missed early-warning signals. In this session, we’ll reveal why ERPs and controls often fail to catch emerging O2C risks — and how transformation amplifies them. Discover how Agentic AI provides real-time detection, prediction, and prevention of leakage across credit, billing, collections, and dispute cycles. Learn how autonomous AI agents protect cash flow and strengthen resilience precisely when your organisation is most exposed.
Sponsored by: Sidetrade
11:20 am - 11:40 am
SIX PRACTICAL AI AGENTS FOR AUTONOMOUS ORDER-TO-CASH: USE CASES AND PILOT TO DEPLOYMENT GUIDELINES
Veena Gundavelli -
Founder & CEO,
Emagia
AI agents are redefining the future of finance operations—moving Shared Services from process execution to autonomous decision engines. In this session, we will examine real-world, practical applications of AI agents across Order-to-Cash and demonstrate how leading organizations are achieving game-changing improvements in cash flow, productivity, and customer experience. More importantly, we will outline a proven approach to move from pilot projects to enterprise-wide deployment—covering architecture, orchestration, governance, and change management. This session is designed for GBS and finance leaders ready to move beyond automation and lead the shift to autonomous finance.
Sponsored by: Emagia
11:45 am - 12:05 pm
FROM EFFICIENCY TO ENTERPRISE VALUE: ELEVATING P2P & OTC THROUGH GPO-LED TRANSFORMATION IN PRIMARK
Grace McGovern -
Global Process Owner P2P/ OTC,
Primark
Killian McCarthy - Global Sales Director, SoftCo
As SSOW shifts focus from cost to value, this session explores how Global Process Ownership can transform P2P and OTC into enterprise-wide value engines. Learn how standardisation, automation, and real-time data visibility enable better decision-making, improved working capital, and measurable business impact across global operations.
Sponsored by: SoftCo
2:35 pm - 2:55 pm
CENTRALIZE OR LOCALIZE? INSIDE HITACHI’S GLOBAL E INVOICING ROLLOUT
Phil Bailey -
Director, Product Specialist,
Pagero (Part of Thomson Reuters)
Chris King - GFPO - Order to Cash, Hitachi, Ltd.
Rolling out global e invoicing is complex when every country works differently. In this conversational session, Hitachi and Thomson Reuters share real world lessons from building a scalable, SAP aligned e invoicing strategy. Hear how Hitachi navigated S/4HANA transformation, governance, and provider selection to turn compliance demands into an opportunity for global process harmonization
Sponsored by: Thomson Reuters
3:25 pm - 3:45 pm
CASE STUDY: SMART JOURNALS AND FASTER CLOSE
Aleksandra Brzeska -
Global Process Owner RtR (Record to Report),
ISS World Services
Christopher von Walzel - Senior Account Director, AICO
Month-end chaos and endless journal entries don’t have to be the norm. In this session, discover how standardising and automating journal entries turns chaos into clarity. Learn practical strategies that speed up closes, strengthen controls, and reduce the risk of error. This real-world example will prove that automation isn’t just a buzzword, it’s a game-changer for your R2R process.
Sponsored by: Pacera
3:45 pm - 4:05 pm
INSIDE AGENTIC AP: FROM PROCESSING INVOICES TO MANAGING OUTCOMES
George Laurentiu -
Solution Architect AP,
Serrala
This session explores how agentic capabilities extend process automation to move Accounts Payable from an invoice execution function to an outcome-driven, strategic lever of liquidity management and working capital intelligence.
Sponsored by: Serrala
4:10 pm - 4:30 pm
ACHIEVING ZERO FRAUD AT SCALE: HOW DANONE SECURES 100% PAYMENT EFFICIENCY THROUGH GLOBAL AUTOMATED ACCOUNT VALIDATION
Mauro Portela -
Managing Director, Global Master Data Stewardship & Operations,
One Danone Business Services
Jeremy Leleu - Chief Revenue Officer (CRO), Trustpair
Grzegorz Konieczny - DBS Global Operations Master Data Senior Manager, Danone
Facing growing payment fraud risks across a global ecosystem of 75,000 suppliers, Danone launched the Vault Project to secure and standardise vendor bank data at scale. In this session, Danone shares how it replaced manual, time-consuming controls with global automated account validation in partnership with Trustpair. Most importantly, Danone achieved its objective of zero successful fraud incidents while reaching 100% payment efficiency. This session offers concrete lessons for GBS leaders looking to secure payments without slowing operations.
Mauro Portela
Managing Director, Global Master Data Stewardship & OperationsOne Danone Business Services
