As shared services evolve, the focus must shift from task automation to end-to-end process transformation. True value from AI is unlocked not by automating isolated steps, but by rethinking the operating model itself—grounded in a deep understanding of how work actually flows.
This session explores how process intelligence provides the visibility needed to identify inefficiencies, connect siloed systems and teams, and align AI with real business impact. By revealing how processes truly run, organizations can prioritize high-value automation, enhance compliance, and accelerate digital transformation across finance, HR, and procurement.
Join us to discover how leading Shared Services Centers are using process intelligence to build a connected, intelligent foundation for scalable AI-driven change.
Check out the incredible speaker line-up to see who will be joining Alex.
Download The Latest Agenda