This session invites the most senior GBS leaders to join the conversation, to share their pathway to leadership and speak freely and honestly about the challenges they have had to overcome. Prepare to be inspired!

·       What does it take to get to the top of the ladder?

·       How to build a career pathway to achieve that ambition?

·       Leveraging mentoring and coaching to build women leadership capabilities

·       What could you have done differently? 

The new ESG requirements present a seismic shift in reporting and risk management for business and GBS organisations. Redesigning sustainability-related financial reporting to ensure compliance is only the first step; GBS organisations and leaders have the greatest opportunity to drive a true holistic and innovative approach, embedding sustainability into their operations and driving both the employee value proposition and long-term value creation. The pioneers panel will draw insights from visionary GBS Leaders on how they are addressing ESG strategically and practically within their organisations.

·       What are the key steps for GBS organisations to be ESG compliant?

·       How can we leverage technology and data to track and improve sustainability-related financial performance?

·       How can GBS organisations support the enterprise to drive sustainability?

·       Will ESG be the new service capability for GBS organisations?

·       Linking ESG with the Employee Value Proposition

·       How to measure and reduce Scope 3 emissions from GBS to drive organisational resilience

More than ever, enterprises are pressured to deliver margin through cost reduction. It's no time for orthodoxy when reviewing our shared services operating models. This session will shed a light on how companies are successfully leveraging the landlord model to build trust, reap cost benefits and better utilise the facilities and infrastructure that have already been in place.

·       Setting the scene: explaining what a landlord model is and it can add value to the business

·       Why should you consider the landlord model?

·       What functions are ripe to be incorporated into the landlord model?

·       What are the successes and challenges when operating with the landlord model?