Elvis Rodrigues (G6 BPO Debate Participant)

Head of Americas for Digital Operations & Platforms (BPO) Wipro

Elvis is a member of the Senior Leadership Team and a seasoned executive in the Technology Services industry, across IT and BPS. In his role as the Head of Americas for Digital Operations and Platforms (BPO) and an Industry thought-leader, he has advised multiple global clients in designing and implementing Shared Services. He brings deep expertise in creating the next-gen services model focusing on digital transformation and accelerating the pace of innovation. Elvis is based in Plano, TX, and brings 27+ years of experience with an exceptional track-record of industry-leading revenue growth, improvement in profitability and market-share gains. Elvis brings deep expertise across industries and services including Digital/IT/ERP, Shared Services (F&A, Procurement, HRO), Captives, Customer Experience, Content Moderation, and Platform-led services (BPaaS). He has extensive experience in shaping proactive strategies that create tangible impact on shareholder value through business process optimization, process standardization and hyper-automation. He is a global citizen working across multiple continents/countries. An entrepreneur adept at combining strategic vision with strong execution. His focus is on collaborating with clients to deliver strategic business value through innovation and technology-enabled transformation