ASIA’S NO. 1 SHARED SERVICES & GBS EVENT

October 20 - 23, 2026 | Singapore

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Artifcial Intelligence - Global Business Services GenAI (Kamal Chodhri, Siemens)

What does GenAI actually look like when applied at scale in Global Business Services?

In this case study, Siemens shares how it is embedding GenAI across finance and GBS operations, from AI-powered agents handling customer requests to intelligent assistants enabling faster decision-making. Explore how Siemens is moving towards autonomous AI agents, smart workflows, and human-AI collaboration, delivering measurable impact in productivity, accuracy, and efficiency. These are the same conversations shaping the agenda at SSOW Asia, where GBS leaders are redefining how AI transforms service delivery at scale.

Download this report to explore how GenAI is being operationalised in GBS, and what it takes to move from experimentation to enterprise-wide adoption.

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ASIA’S NO. 1 SHARED SERVICES & GBS EVENT

Artifcial Intelligence - Global Business Services GenAI (Kamal Chodhri, Siemens)

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