Asia’s #1 Event for the Shared Services & GBS Community
October 15 - 18, 2024
| One Farrer, Singapore
18 October | Generative AI in Shared Services Focus Day
10:00 am - 10:30 am
Morning Refreshments & Registration
10:30 am - 10:35 am
Welcome Address by SSON Network
10:35 am - 10:40 am
Opening Remarks by Chairperson
10:40 am - 11:20 am
Creating the Business Case for Gen AI in Your Workplace
Kanishka Kumar Sinha -
Hyperautomation Leader,
Ingram Micro
- Grasping the fundamental mechanics of Gen AI and its potential to metamorphose conventional workflows into agile, adaptive, and insightful processes
- Understanding practical applications and the ability to demonstrate to decision-makers tangible benefits toward both experience and budget
- Anticipating hurdles and strategizing mitigation approaches when integrating Gen AI in your work
11:20 am - 12:00 pm
Striking the Right Balance Between Cost Savings and Investing in F&A Transformation Initiatives
In this new wave of automaton, the importance of data has been reignited and to stay competitive, leaders will be faced with the challenge of guiding AI transformation in a timely matter. Still, cost savings is top of mind – the goal is to find the right mix to accelerate your company’s long-term vision. With the opportunity to increase productivity, efficiency, accuracy and long-term profitability, leaders are empowered to explore incorporating Gen AI as a tool into the strategic core of F&A processes.
- Exploring how AI-powered tools can help businesses reduce costs by streamlining processes and eliminating manual tasks for the workforce
- Learning practical ways to advocate for transformation initiatives across the company and be a digital leader
- Discussing the benefits of adding in automation to your strategy to increase business value
- Assessing investment and budget considerations
12:00 pm - 1:00 pm
Lunch & Networking Break
1:00 pm - 1:40 pm
Next-Gen HR: Designing Adaptive Organizations with Generative AI
The future of HR lies in building organizations that can swiftly adapt to dynamic market conditions and evolving employee expectations. Generative AI has emerged as a key enabler for designing adaptive organizations that can stay ahead of the curve.
- Harnessing the power of Gen AI and other automation tools
- Understanding the right tools for the job, and the change management practices that come with rapid transformation
- How can AI-driven insights empower HR leaders to create flexible, responsive, and innovative workplaces that attract and retain top talent?
1:40 pm - 2:20 pm
Redefining Time for the Workforce to Optimize Value and Support Business Initiatives with Technology & Resource Upskilling
Kenneth Lim -
Head, NTU Shared Services,
Nanyang Technological University Singapore
- How UI, Analytics, Data and Gen AI can shift labour needs, create capacity creation, and build strategic value for the business
- Exploring best practices to foster strategic thinking and encourage responsibility amongst your workforce to enable further career development
- Defining the role of your human workforce and their importance to the success of AI implementation
2:20 pm - 2:50 pm
Let’s Talk! Key Takeaways & Action Points
Join our friendly roundtable session, Let's Talk! Discover Process Automation best practices, key takeaways, and actionable points to improve your AI endeavours. Let's learn and grow together!
