We talk about GBS often but not enough about CoEs, yet this is one function that can unlock immense value once leveraged properly. However, the journey towards developing a world-class CoE is not an easy one and it does not happen overnight. In this 40-minute interactive session, we discuss the myths in designing CoEs and guide you on your CoE journey.
- Defining your CoE model and governance structure
- Developing your CoE – Within GBS? A different location? How do you decide?
- Managing change and transformation along the CoE journey
- Understanding best practices on how SSOs are leveraging on CoE functions
What Will You Learn?
Walk away with 10 tips on navigating common challenges involved in designing a Centre of Excellence – These 10 tips are not only first-hand from your peers, they are also best practices from SS&O leaders who have been there done that!
Director, Global Business Services and Chief Transformation Officer APAC
General Manager, UI-UX Centre of Excellence
Vice President, Global Business & Finance Services
Zulaifah Abdul Ghani
Head - Centre of Excellence; Country Finance lead - Malaysia & Indonesia