SSON Impact Awards - Application Forms

Finalists Announcement for SSON Impact Awards Asia 2019

We are excited to announce the shortlist for the SSON Impact Awards Asia 2019. Entries this year have been extremely competitive with more than 150 submissions across 8 awards categories – more than what we’ve ever received!

 Take a look at the shortlisted finalists per category: 

List of Finalist for SSON Impact Awards Asia 2019


  • AIG
  • Anheuser Busch Inbev
  • Aspiro Sdn Bhd
  • AstraZeneca India Private Limited
  • Charoen Pokphand Foods, PCL.
  • Coca-Cola Bottlers Business Services (Philippines)
  • DHL Asia Pacific Shared Services Sdn Bhd
  • Krungsri Consumer
  • MAS KREEDA
  • Mindtree Limited
  • PT Philip Morris Sampoerna International Service Center (SAMPOERNA)
  • Robert Bosch Engineering and Business Solutions Limited
  • Shell Shared Services (Asia) B.V.
  • Tesco
  • The Siam Cement PLC


  • Aboitiz Power Corporation
  • BASF Asia Pacific Service Center Sdn. Bhd.,
  • British American Tobacco Global Business Services Kuala Lumpur
  • Coca-Cola Bottlers Business Services (Philippines)
  • Coca-Cola Bottlers Japan Business Services Inc.
  • Fosun Finance Shared Service Center
  • DHL Asia Pacific Shared Services Sdn Bhd
  • Hindustan Coca-Cola Beverages Private Limited
  • JSW GBS
  • Olam Global Business Services
  • Procter & Gamble International Operations SA ROHQ (Manila Site)
  • Tesco
  • TNB Global Business Solutions Division (TENAGA NASIONAL BERHAD)
  • Unilever
  • UOB Group



  • BT Malaysia, GBS
  • Coca-Cola Bottlers Business Services (Philippines)
  • Eaton Global Financial Services & Systems (GFSS) Suzhou
  • Fosun Finance Shared Service Center
  • Hindustan Coca-Cola Beverages Private Limited
  • Intel Corporation
  • Lexmark Research and Development Corporation
  • Olam Global Business Services
  • Ramboll
  • Raymond Limited
  • Thai Oil Public Company Limited
  • Unilever



  • Coca-Cola Bottlers Business Services (Philippines)
  • Datamatics
  • Lexmark Research and Development Corporation
  • Mercer
  • PT Hanjaya Mandala Sampoerna Tbk. (SAMPOERNA)
  • Raymond Limited
  • Tesco
  • Unilever
  • UOB Group
  • VITAL, Ministry of Finance



  • AstraZeneca India Private Limited
  • Coca-Cola Bottlers Business Services (Philippines)
  • Coca-Cola Bottlers Japan Business Services Inc.
  • Hindustan Coca-Cola Beverages Private Limited
  • PT Hanjaya Mandala Sampoerna Tbk. (SAMPOERNA)
  • TNB Global Business Solutions Division (TENAGA NASIONAL BERHAD)
  • Unilever
  • UOB Group



  • AstraZeneca India Private Limited
  • BASF Asia Pacific Service Center Sdn. Bhd.
  • BT Malaysia, GBS
  • DHL Asia Pacific Shared Services Sdn Bhd
  • Gava Talent Solutions
  • Hewlett-Packard Inc.
  • Hilti Asia IT Services Sdn Bhd (HAITS)
  • Piramal Enterprises Limited



  • Central Land Council
  • Coca-Cola Bottlers Japan Business Services Inc.
  • Coca-Cola Bottlers Business Services (Philippines)
  • Hindustan Coca-Cola Beverages Private Limited
  • Pertamina Hulu Energi
  • TNB Global Business Solutions Division (TENAGA NASIONAL BERHAD)



  • Coca-Cola Bottlers Japan Business Services Inc.
  • Genpact
  • Global Upside
  • Hindustan Coca-Cola Beverages Private Limited
  • InfoSys BPM
  • IT Division, Malaysia Airports Holdings Berhad
  • Personiv

To secure your table, please contact our Enquiry Team at Enquiry@iqpc.com.sg or at +65 6722 9388.

SSON Impact Awards Brochure

SSON Impact Awards Brochure

The SSON Excellence Awards have been revamped!

As the Shared Services industry continues to evolve, it is time to acknowledge the impact your SSO has on businesses. How was your SSO impacted your business’s bottom-line? In what way has your SSO activity impacted on your employees and customers?

With these in mind, we are proud to present you our new industry awards – the SSON Impact Awards.

Download the SSON Impact Awards brochure for more information.

Impact Awards Application Form - Automation Impact Award

Impact Awards Application Form - Automation Impact Award

Automation can take many forms – from movement to workflow technology, self-service system, Robotic Process Automation and even in some cases Artificial Intelligence. The options are endless. Tell us how automation has transformed your SSO – we want to know!

Impact Awards Application Form - Best Outsourcing Partnership

Impact Awards Application Form - Best Outsourcing Partnership

Relationships between outsourcing providers and their SSO/Corporate clients can yield fantastic results for companies that really understand how to work together, resulting in lasting cost savings and even profit. This award shines a light on successful partnerships that have improved business outcomes for your shared services organisation.

Impact Awards Application Form - Best Shared Services Team

Impact Awards Application Form - Best Shared Services Team

Teamwork is the bedrock of Shared Services; tell us how your team is working together to improve the bottom line of your SSO. Whether it is through a recent transformation project or by working together to make existing services more efficient, how are your team (or the team you are nominating) making a difference?

Impact Awards Application Form - Change Management Impact Award

Impact Awards Application Form - Change Management Impact Award

Regardless of where your organisation may be on the maturity spectrum of shared services, change is a constant, and the ability to manage change as part of your day-to-day operations is crucial to ensure the cultural transformation needed for execution and growth. This award category is focused on the strategy, improvement methodology, employee engagement techniques, benefits, and hard improvements that a shared services organisation has made to navigate through change.

Impact Awards Application Form - Business Transformation Impact Award

Impact Awards Application Form - Business Transformation Impact Award

Today’s shared services operating models are the engine behind transformation. As companies transform themselves along the key pillars of the 21st Century Enterprise – Customer Engagement, Changing Nature & Value of Assets, Everything-as-a-Service 

and Workforce of the Future – how are companies successfully leveraging the Business Services operating model to advance the 21st Century Enterprise Operation Model?

Impact Awards Application Form - Creative Talent Management Impact Award

Impact Awards Application Form - Creative Talent Management Impact Award

Managing talent effectively is a major challenge at every SSO. Coupled with the digital age now re-defining business roles, SSO leaders are being asked to expand their existing competencies with in-depth knowledge of technology and analytics, as well as broader leadership and business partnering skills.

Impact Awards Application Form - Customer Centricity Impact Award

Impact Awards Application Form - Customer Centricity Impact Award

As customer expectations and behaviors have caused seismic shifts across entire industries and business models, companies have enhanced their focus on customer experience through front, middle and back office processes. This category will focus on how business

services are utilising traditional Customer Experience (CX) tools – e.g. journey mapping, design thinking – to achieve a consistent and seamless experience across all touch points with both internal and external customers.

Impact Awards Application Form - Process Improvement & Value Creation Impact Award

Impact Awards Application Form - Process Improvement & Value Creation Impact Award

Process improvement can take many forms: Eliminating waste in operations, eliminating friction points for customers, process redesign as part of sixsigma, innovations in process outcomes or even training related processes. Value creation means delivering shareholder value in terms of either top-line growth, bottomline improvements or even experience related value.