Asian Shared Services and Outsourcing Week 2020

17 - 20 November, 2020 | Singapore

Ai Lin Ng

Director, Business Services ZALORA Group

Ai Lin leads a young and vibrant shared service centre (SSC) in Kuala Lumpur for Zalora Group. She is responsible for continued development and evolution of the shared service centre covering the areas of Order to Cash, Procure to Pay, Record to Report and Vendor Master Data Maintenance within the group. Ai Lin started her foray in Shared Services when she led a successful set up of a finance shared service centre (SSC) in Kuala Lumpur for an Australian based global engineering services company. Prior to setting up a SSC, she was the Financial Controller at Tesco Malaysia covering the area of R2R, P2P, O2C and Treasury. There, she played a lead role in delivering transformational projects; including successful Oracle 11i upgrade rollout and change management for Operational Development Programme. She started her career in PwC for 4 years in audit. Ai Lin earned her Bachelor of Accountancy (Hons) from Northern University of Malaysia. She is a Chartered Accountant and a Malaysian Certified Public Accountant. She also holds a Lean Six Sigma Green Belt.

Conference Day 1

Tuesday, November 19th, 2019

4:40 PM Stream Panel | Optimising Knowledge-Based Activities to Deliver Meaningful Value for Customers

  • Leveraging on knowledge-based activities to generate commercial value and meaningful insights
  • Highlighting the power of data and analytics within SSOs
  • Nurturing a continuous improvement culture and championing the shift towards high-value services 

Check out the incredible speaker line-up to see who will be joining Ai Lin.

Download The Latest Agenda