Conference Day 2
Wednesday, November 20th, 2019
11:20 AM Myth-Buster Audience Interactivity Session – We Asked YOU! Top 10 Tips in Designing a World-Class Centre of Excellence
We talk about GBS often but not enough about CoEs, yet this is one function that can unlock immense value once leveraged properly. However, the journey towards developing a world-class CoE is not an easy one and it does not happen overnight. In this 40-minute interactive session, we discuss the myths in designing CoEs and guide you on your CoE journey.
- Defining your CoE model and governance structure
- Developing your CoE – Within GBS? A different location? How do you decide?
- Managing change and transformation along the CoE journey
- Understanding best practices on how SSOs are leveraging on CoE functions
What Will You Learn?
Walk away with 10 tips on navigating common challenges involved in designing a Centre of Excellence – These 10 tips are not only first-hand from your peers, they are also best practices from SS&O leaders who have been there done that!
5:00 PM Closing Keynote Panel: Champions of Change | Top 10 Tips to Leapfrog your Career – Learning from Champions Who Have Travelled The Path Less Travelled
- Championing diversity and change – Empowering leaders through all stages of the career path
- The biggest lesson learnt – What is the one thing you would do differently?
- Discussing emerging skillsets for tomorrow’s leaders