ASIA’S NO. 1 SHARED SERVICES & GBS EVENT

October 20 - 23, 2026 | One Farrer Hotel, Singapore

AGENDA

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Benjamin Lim

Divisional Head, NSS IT • NSS Information Technology NTU Singapore

• Exploring how leaders are managing workforce concerns around automation

• Discussing approaches to reskilling and redeployment within GBS teams

• Balancing productivity gains with employee engagement and wellbeing

• Sharing practical lessons from organisations implementing AI at scale

Check out the incredible speaker line-up to see who will be joining Benjamin.