ASIA’S NO. 1 SHARED SERVICES & GBS EVENT

October 20 - 23, 2026 | One Farrer Hotel, Singapore

AGENDA

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Gavin Lam

Vice President, Global Business Services Operations NTT DATA Inc

Gavin is an energetic, visionary executive who has acquired about 25 years of commercial management, finance and business operation and transformation experiences in the IT industry. At NTT DATA Inc., he is responsible for managing Global Business Services operations across 25+ countries covering back and mid-office processes and delivering through two world-class outsource providers. He is passionate about mentoring, empowering and inspiring teams to learn, grow and be the best versions of themselves. In addition, Gavin is a Master Certified Professional in GBS and a Certified ScrumMaster (CSM) and Scrum Product Owner (CSPO

Check out the incredible speaker line-up to see who will be joining Gavin.

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ASIA’S NO. 1 SHARED SERVICES & GBS EVENT

Gavin Lam

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