ASIA’S NO. 1 SHARED SERVICES & GBS EVENT

October 20 - 23, 2026 | Singapore

AGENDA

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Julie Ann Flores

Head, HR COE cimb bank

• Simplifying and digitising HR and payroll processes within strict regulatory and audit frameworks to improve efficiency and compliance

• Redesigning payroll operations through process optimisation and outsourcing partnerships to reduce cycle times and improve service delivery

• Shifting HR shared services from manual processing to employee and manager enablement through education and accountability

• Embedding wellness and workforce initiatives to address absenteeism, retention and performance in a predominantly Gen Z workforce

Check out the incredible speaker line-up to see who will be joining Julie Ann.