Kenneth Lim

Kenneth Lim

Head, NTU Shared Services Nanyang Technological University Singapore

Kenneth Lim is Head of NTU Shared Services. In this role, he is responsible for leading NTU's shared services operations (Human Resources, Finance, Procurement, Technology and Student OneStop) and overall expansion activities. Kenneth has over 19 years of experience in business operations management, process transformation, large-scale strategic program and project management. Kenneth joined NTU in 2022 where he is responsible for the delivery of a 200+ shared services onshore resource team.

15 October | Main Conference Day Two

3:10 PM Panel Discussion: Beyond Proof of Concepts: Integrating Gen AI into your Centre as an Accelerator of Transformation

How does Generative AI integrate into the SSC and GBS? We gather technology leaders to discuss how to unlock the potential of Generative AI to drive strategic decision making and business insights. 

  • Establishing practical guidelines and governance to roll out Generative AI applications 
  • Overcoming the system biases and learning how to scale 
  • Sharing of use cases on actual Generative AI outputs and lessons learnt 

16 October | Post-Conference Site Visit 

11:00 AM Interactive Knowledge Site Visit #1: Understanding NTU's Shared Services Journey

Join us for a visit to the NTU Shared Services (NSS), where we'll explore how technology streamlines operations and provides a one-stop service for students by integrating key functions like Procurement, HR, IT, Financial Aid and Finance. You'll get a firsthand look at the behind-the-scenes IT management that ensures a seamless experience for students. We'll also see how analytics and automation are used for everything from classroom preparation to payments. The visit will also showcase NTU's AI technological implementation designed to address user pain points, improve efficiency, and free up time for more valuable work.

This Interactive Knowledge Site Visit would include:

• A corporate presentation by Kenneth Lim, Head of NTU Shared Services, Nanyang Technological University, Singapore.

• Interactive showcases and Q&A.

Check out the incredible speaker line-up to see who will be joining Kenneth.

Download The Latest Agenda