Asian Shared Services and Outsourcing Week 2020

17 - 20 November, 2020 | Singapore

Kingston Seet

General Manager, GBS Malaysia BT

Kingston Seet is Site Lead, Group Business Services (GBS) and BT in Malaysia. As the leader of GBS, Kingston is responsible for the alignment of offerings, go-to-market strategy and the integrated talent proposition for nearly 300 person workforce.

For GBS in Malaysia, an organisation of 250 workforces with multiple capabilities offerings across both Technical and Industry professionals. Kingston leads the strategy, client value and business performance of GBS Malaysia.

During his 18 years of working experience, Kingston held several leadership assignments in HP and IBM companies. Prior to joining BT in 2017, Kingston made a distinctive record of achievements as the Senior Manager for a consultancy project for Central Bank of Malaysia.

Kingston graduated with a Bachelor of Science from Napier University, Edinburgh.

Conference Day 1

Tuesday, November 19th, 2019

1:20 PM Roundtable I | Optimising the Right Automation Tools – RPA is Not Everything!

  • Choosing the most optimal automation tool for your SSO processes
  • Why I decided not to do RPA – Looking at business objectives and ROI
  • Determining what works best 

4:40 PM Stream Panel | Building Effective Bot Business Continuity Management Strategies

  • Implementing processes in place to deal with bot discontinuity – What happens when Bots goes sick?
  • Extracting value from “Bot failure” and optimising your Bot investment
  • Demonstrating the importance of Bots and Brains working in tandem 

Check out the incredible speaker line-up to see who will be joining Kingston.

Download The Latest Agenda