ASIA’S NO. 1 SHARED SERVICES & GBS EVENT

October 20 - 23, 2026 | One Farrer Hotel, Singapore

AGENDA

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Nurmurniza Md Zakaria

Head of Operations TGBS Tenaga Nasional Berhad GBS

• Debating the long-term role of captive shared services organisations

• Exploring how AI and automation are changing outsourcing economics

• Examining when organisations should build internal capability versus partner externally

• Discussing how operating models will evolve over the next decade

Check out the incredible speaker line-up to see who will be joining Nurmurniza.