Asian Shared Services and Outsourcing Week 2020

26 - 29 October, 2020 | Singapore

Prithesh Prabhu

Head of Operational Efficiency ME Bank

Prithesh has been working in Consulting & Financial Services for over 13 years leading high impact business transformation projects, improving product profitability & streamlining business processes through Digitisation, Automation, Robotics and Lean Six Sigma for organizations such as ME Bank, HSBC, Norwich Union, Aviva Fund Management, SwissRe and S&P.

Prithesh joined ME bank in Sep 2017 to improve the bank’s cost to income ratio through a Fit for Growth strategy. In his previous role, he was the Business Streamlining leader for HSBC’s Retail Banking & Wealth Management business at Hong Kong.

Conference Day 1

Tuesday, November 19th, 2019

1:20 PM Roundtable M | Taking a Step-by-Step Approach to Process Mining

  • Mapping out the key steps to process mining
  • Capturing necessary data for critical processes
  • Utilising process mining tools to identify bottlenecks and optimise automation

4:10 PM Harnessing Process Mapping and Process Mining to Achieve 80% Improvement in Efficiency and Service – ME Bank’s Transformation Journey

  • Integrating BPM technology with bots to improve service and efficiency
  • Taking a step-by-step approach to process mapping, data collection, automation and process mining
  • Maintaining cost optimisation for operations 

Conference Day 2

Wednesday, November 20th, 2019

1:10 PM Roundtable L | Achieving E2E Process Transformation for Operational Excellence

  • Streamlining processes and systems to achieve operational excellence
  • Building the business case for E2E – Is it for everybody and every process?
  • Enabling seamless cross-functional collaboration

Check out the incredible speaker line-up to see who will be joining Prithesh.

Download The Latest Agenda