19 - 20 November, 2019 | Sands Expo & Convention Centre, Singapore
Prithesh Prabhu, Head of Operational Efficiency at ME Bank

Prithesh Prabhu


Head of Operational Efficiency
ME Bank

Check out the incredible speaker line-up to see who will be joining Prithesh.

Download The Latest Agenda

Conference Day 1

Tuesday, November 19th, 2019


1:20 PM Roundtable M | Taking a Step-by-Step Approach to Process Mining

  • Mapping out the key steps to process mining
  • Capturing necessary data for critical processes
  • Utilising process mining tools to identify bottlenecks and optimise automation

4:10 PM Harnessing Process Mapping and Process Mining to Achieve 80% Improvement in Efficiency and Service – ME Bank’s Transformation Journey

  • Integrating BPM technology with bots to improve service and efficiency
  • Taking a step-by-step approach to process mapping, data collection, automation and process mining
  • Maintaining cost optimisation for operations 

Conference Day 2

Wednesday, November 20th, 2019


1:10 PM Roundtable L | Achieving E2E Process Transformation for Operational Excellence

  • Streamlining processes and systems to achieve operational excellence
  • Building the business case for E2E – Is it for everybody and every process?
  • Enabling seamless cross-functional collaboration