19 - 20 November, 2019 | Sands Expo & Convention Centre, Singapore
Sudhir Dasamantharao, Director, Global Business Services and Chief Transformation Officer APAC at Boston Scientific

Sudhir Dasamantharao


Director, Global Business Services and Chief Transformation Officer APAC
Boston Scientific

Check out the incredible speaker line-up to see who will be joining Sudhir.

Download The Latest Agenda

Conference Day 1

Tuesday, November 19th, 2019


9:40 AM Myth-Buster Audience Interactivity Session – We Asked YOU! Top 10 Strategies to Solidify Asia’s Competitive Advantage as Labour Arbitrage Opportunities Decrease

“Location, location, location” – we all know this is the most important decision when it comes to setting up new SSOs. Asia enjoyed labour and cost arbitrage in the past but this phenomenon is now changing with the emergence of new European and Latin American countries as popular locations. As enterprises start to re-evaluate existing off-shore strategies, how else can Asia continue to future-proof its competitive edge?
  • Analysing existing location strategies and understanding the shift in Asia’s advantage
  • Moving away from “low-cost” towards “right-cost”, and from “off-shore” to “right-shore”
  • Leveraging on the influx of technology and digital tools as a critical component to remain competitive

How Will This Work?
In preparation for SSOW Asia 2019, we will survey our attendees and ask them what strategies they have in mind to solidify Asia’s competitive advantage. The top 10 strategies will be compiled by the SSON team and will be shown on screen at SSOW Asia 2019. The audience will be asked to rank the top 10 strategies and our keynote panel will address each strategy in detail according to importance.
 
What Will You Learn?
Not only will you get on-the-ground insights from fellow practitioners, you will also hear from SS&O leaders from major Asian SSO hubs as they validate the pros and cons of each solution. This is your chance to bring home 10 strategies you can implement within your SSO to solidify the roots of your Asian centre. 

Conference Day 2

Wednesday, November 20th, 2019


11:30 AM Myth-Buster Audience Interactivity Session – We Asked YOU! Top 10 Tips in Designing a World-Class Centre of Excellence

We talk about GBS often but not enough about CoEs, yet this is one function that can unlock immense value once leveraged properly. However, the journey towards developing a world-class CoE is not an easy one and it does not happen overnight. In this 40-minute interactive session, we discuss the myths in designing CoEs and guide you on your CoE journey.
  • Defining your CoE model and governance structure
  • Developing your CoE – Within GBS? A different location? How do you decide?
  • Managing change and transformation along the CoE journey
  • Understanding best practices on how SSOs are leveraging on CoE functions

How Will This Work?
In preparation for SSOW Asia 2019, we will survey our attendees and ask them what their most pressing challenge/question regarding the journey towards building a world-class Centre of Excellence. The top 10 challenges will be compiled by the SSON team and will be shown on screen at SSOW Asia 2019. The audience will be asked to rank them and our keynote panel will weigh in on their perspectives accordingly.
 
What Will You Learn?
Walk away with 10 tips on navigating common challenges involved in designing a Centre of Excellence – These 10 tips are not only first-hand from your peers, they are also best practices from SS&O leaders who have been there done that!

1:20 PM Roundtable B | Setting up Centres of Excellence in Asia – Key Steps

  • Defining the objective of your CoE
  • Integrating the critical ingredients in CoEs
  • Maximising capabilities for CoE success