• Step one: Answer the ultimate question - why should GBS exist?  
• Step two: Developing the most impactful value drivers and measurement metrics.  
• Step three: Winning internal love. Selling your GBS strategy effectively by converting the shared services language to business language 

Each Group will have 5 min to present your final strategy to the entire team. Awards ceremony follow for the category winners and the deliverer of the best pitch.  

As shared services are nearing their maturity stages, we are faced with a critical question: What’s the optimal structure—captive, hybrid, GCC, or regional—for the next five years? 

• Evaluating the pros and cons of captive, hybrid, GCC, and regional models in the face of rising costs and inflation, even in traditionally affordable hubs  
• Debating the necessity of regional centres in an era where technology reduces the need for language and time zone-specific hubs 
• Discussing how to align location strategy with business goals, leveraging the right model to drive efficiency, scalability, and value in the next five years