ASIA’S NO. 1 SHARED SERVICES & GBS EVENT
From Operations to Enterprise Value: Redefining GBS in an AI-Driven, Globally Complex World
Asia’s shared services and global business services landscape is rapidly evolving as organisations shift from efficiency-led models to enterprise-wide capability and value creation. As investment into Asia’s GBS hubs accelerates, leaders are under pressure to move beyond scale and deliver measurable business impact.
With AI, automation and global complexity reshaping operating models, Asia stands at a critical inflection point. Join us for SSOW Asia’s 29th year this October in Singapore to navigate this shift. From AI adoption and workforce transformation to operating model redesign and enterprise value creation, we’re diving into what’s next — and how you can lead it.
What Makes SSOW Asia Unique?
29
Years as Asia's longest-running and most influential event for the Shared Services community, join us as we celebrate the 29th year of SSOW Asia!
50+
Speakers, 80% of them Brand New! Bringing fresh perspectives and Direct Access to Decision Makers
70%
Of our attendees are Directors and above, driving innovation across Finance, Operations, HR, Digital, and Transformation in the Shared Services and GBS industry
9
Years! Celebrate your wins at the 9th SSON Impact Awards Asia Night amongst 11 different award categories curated specifically for the SSO industry
20,000+
As part of the renowned SSON Network, SSOW Asia 2026 connects you to a powerful global community of Shared Services, GCC and GBS professionals
WHAT AWAITS YOU AT SSOW ASIA 2026
SSOW Asia Week
Premium Conference
21 - 22 October
29 YEARS of Transforming the Shared Services Industry
Join us for Asia’s largest gathering of the shared services community as we celebrate shared services success stories, exchange insights on how to drive industry growth and enable GBS transformation and network with your peers.
SSON Impact Awards 2026
Awards Networking Dinner
21 October
9 years celebrating the highest levels of achievement and excellence in Asia. It is a globally recognised, annual industry awards ceremony, which honours and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiative.
Featured Speakers
Sharmini Krishnan
Former Head of PMI Business Solutions (Philippines) Inc.
Philip Morris International
Gavin Lam
Vice President, Global Business Services Operations
NTT DATA Inc
Vandana Sharma
Head of GBS AMEA
Kellogg Company
Anirban Kumar Ghosh
Global Director Controllership Operations and Global Controller
JLL Technologies
Syazana Lim
Senior Analyst & Head of Product
SSON Research & Analytics
Naomi Secor
Global Managing Director
SSON Research & Analytics
Mark Bueltel-Herz
Managing Director
BASF Asia-Pacific Service Centre
Dr. Patricia Francis
Head Business Operations
EDP Renewables APAC
Shee Na Wee
Head, Centre for Financial Services
Pall Corporation - Corporate Financial Services (Asia)
Puneet Gupta
Director Business Service Center
Air Liquide
Nyon Kam Yew
Head of Global Business Services (GBS) APMEA & Europe
Kerry Business Services
Kavin Po
Head of Group Shared Services
Capitaland
Keiko Nakamura
TBS People Solutions Japan
Takeda Pharmaceutical Company Limited
Julie Ann Flores
Head, HR COE
cimb bank
Meera Bhai Kalimuthu
VP, Global HR & Shared Services
Ertha Energy
Kanishka Sinha
Global Head Hyper Automation & Ai Services Professional
Ingram Micro
Samuel Francis Padilla
Country Head/Head of GBS
Bon Secours Mercy Health
Ninette David
VP Shared Services
Newton Electrical Equipment
Benjamin Lim
Divisional Director
NTU Singapore
HIGHLIGHTS FROM SSOW ASIA
Get a sense of what you can expect at SSOW Asia 2026 by checking out some of our previous year's standout moments. Hear firsthand from past attendees as they share their insights, key takeaways, and why this is the must-attend event in the business services calendar!
What our Attendees Had to Say
SSON is a great conference to meet industry experts and understand the trends in the industry. The SSON awards is a great forum to showcase the work and get the validation through the awards ceremony. Always looking forward to attend SSON Conference every year.
Enjoyed listening to all speakers’ sessions about the challenges they are facing and how they are overcoming them – really good benchmarking opportunity.
Content is super relevant to the challenges that GBS are facing right now: Technology, Customer centricity, and Talent management.
WHAT SSOW ASIA LOOKED LIKE
LEAD EVENT PARTNER
2026 Early Confirmed Sponsors
2025 Sponsors
Contact The #SSOW Team
Asia’s No.1 Series of Shared Services & GBS events will be back in 2026!
Next up is the 29th edition of the Shared Services & Outsourcing Week Asia in October 2026.
To secure a spot, book online now. And, for any assistance, please contact us below.
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QUESTIONS?
Contact us via email at enquiry@iqpc.com.sg.
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