SSOW - EUROPE’S LARGEST & NO.1 SHARED SERVICES & GBS EVENT
19-23 May, 2025 | Estoril Congress Centre, Lisbon, Portugal
SSOW EUROPE PAVILION STAGE: 14TH MAY
SSOWOMEN Leadership Day: May 13th, 2024
Pre-Conference Workshops: May 14th, 2024
Pre-Conference Focus Days: May 14th, 2024
Conference Day One: May 14th, 2024
Conference Day Two: May 15th, 2024
Conference Day Three & Post-Conference Masterclasses: May 16th, 2024
GBS Leaders Exchange: May 15th, 2024
SSOW Road Trip: May 17th, 2024
SSOW EUROPE PAVILION STAGE: 14TH MAY
SSOW EUROPE PAVILION STAGE: 15TH MAY
12:00 pm - 12:20 pm
Recruiting Platform via Metaverse (Part 1)
Susie Heude -
Engagement Manager for XR strategy,
Allianz Consulting
Allianz Consulting built strong capabilities in XR and Metaverse solutions and launched the new virtual platform called A-Campus fitting for all type of use cases: onboarding, trainings, and company events. Embrace innovation – visit our pavilion to explore the new realities.
12:20 pm - 12:40 pm
Recruiting Platform via Metaverse (Part 2)
Susie Heude -
Engagement Manager for XR strategy,
Allianz Consulting
3:30 pm - 3:50 pm
The Remote Revolution: CX and AI in the Age of Anywhere Work
Verena Funke -
VP Global Customer Solutions,
Yoummday GmbH
The world of work is undergoing a significant transformation, and within this evolution lies the potential to redefine customer experience (CX) in unprecedented ways. In this engaging keynote, we embark on a journey to explore the synergistic power of remote work, technology, and paradigm shifts in navigating the future of CX. Join us as we unravel the dynamics that are reshaping traditional work structures, paving the way for a new era of innovation and excellence in customer interactions.
Sponsored by: yoummday
3:50 pm - 4:10 pm
Beyond the Buzzword: Demystifying Gen AI and its Real-World Impact on Complex Document Processing
Sponsored by: Datamatics
