According to SSON’s most recent industry survey, one third of global organisations are currently implementing Global Business Services. Not just that. Within five years another 30% plan to transition to GBS. So, why all this interest? What does GBS offer that traditional Shared Services does not? The answer, in a few words: Agility, Flexibility, and Ability to Transform. We interviewed executives at Tesco and Mars for some perspective on the GBS of the future.
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