NOT JUST A CONFERENCE. A COMMUNITY.
18 - 21 May 2026 | Estoril Congress Center, Estoril, Portugal
Process Improvement & Value Creation Impact Award Application
Process improvement can take many forms: Eliminating waste in operations, eliminating friction points for customers, process redesign as part of continuous improvement, innovations in process outcomes or even training-related processes. Value creation means delivering shareholder value in terms of either top-line growth, bottom-line improvements or even experience-related value-add. This award category is focused on the strategy, improvement methodology and benefits/hard improvements in process improvement and value creation that have been made by a shared services organisation.
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