HR operations and HR shared services have gone through a journey of major transformation in the past few years. This workshop will examine the key direction of the current and future trends and help you set your own transformation priorities. There has been a shift in HR focus to Employee focused approaches better understand how HRSS is transforming.

• Understand key trends in HR Shared Services delivery model

• Developing a HR Service Governance model for an aligned transformation approach

• What are the new technologies required to drive digital transformation?