A True Partner to Business: Crisis and Beyond

While shared service professionals were ready to embrace a data-driven, value led partnership model before the recent global crisis, the value of such investment has now been magnified and the shift to intelligent services is being fast tracked to support business continuity.

From building workforce capabilities, re-evaluating your outsourcing partnerships as well as taking the next step in your automation journey, the 24th Australasian Shared Services & Outsourcing Week will provide you with a roadmap and toolkit for a new era of customer centric, intelligent, business services.

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Introducing the Executive Speaker Faculty for 2021!

Sumit Mitra

CEO - Tesco Business Services

Tesco

Gavin Ifield

Head of Global Business Services

AECOM

Suraj Walia

Business Leader, Global Shared Services

MetLife, India

Rebecca Kennedy

Finance Strategy & Execution, Business Intelligence

ANZ

Jamie Taylor

GM, GBS

Fonterra

Trudi Mares

Executive Director

Transport Shared Services, Corporate Services Transport for NSW

Neal Padley

Head of Finance Shared Services

Woolworths Group

Melissa Guy

Business Engagement & Improvement Lead

Woolworths Group

Geoff Gruebner

Head of Global Business Services

BP Australia and New Zealand

Neal Yang

MyP&O Director (HR)

Mars - China, Australia & NZ

Maria Paz

Chief Information Officer

VMCH

Rachel Anderson

Head of Business Connect, Finance and Business Performance

Sydney Water

Peter Tow

Director of PMO

Western Sydney University

Michael Vullings

General Manager, Business Process Improvement

Newscorp

Graham Christie

Co-Author

Changing the Game

Emma Beard

Enterprise Services Director

LionCo

Kiriti Rambhatla

Head of Operations Intelligence, Central Operations

LinkedIn

Leasa Robinson

BPO Strategy and Operations Manager

NBN

Recommended by the best...

"Thought provoking, informative and inspiring. Reassuring we are all on a similar journey, just at different stages."

"Shared Services &Outsourcing Week enablesus to connect withour peers from variousindustries and sharelearnings. This collaborationhelps accelerate the changethat we want to drive."

"Connect with organisationsat the same stage of theautomation journey andlearn from each other"

"I attend SSOW to learn, share knowledge, exchange experience and build networks!"

Free Content

Name: 24th Australasian Shared Services & Outsourcing Week
Start: 2021-06-15
End: 2021-06-17

State of the Global Shared Services Industry Report 2020

Deep dive into our survey data which brings you highlights, lowlights and key ideas regarding where you should focus your Shared Service efforts this 2020.

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The Australian Shared Services 2020 Visual Analytic Workbook

This analytics report looks into IA change management initiatives, process mining and also feature the latest automation, Finance and HR KPIs for ANZ Shared Services to benchmark themselves against.