While shared service professionals were ready to embrace a data-driven, value led partnership model before the recent global crisis, the value of such investment has now been magnified and the shift to intelligent services is being fast tracked to support business continuity.
From building workforce capabilities, re-evaluating your outsourcing partnerships as well as taking the next step in your automation journey, the 24th Australasian Shared Services & Outsourcing Week will provide you with a roadmap and toolkit for a new era of customer centric, intelligent, business services.
Introducing the Executive Speaker Faculty for 2021!
Sumit Mitra
CEO - Tesco Business Services
Tesco
Gavin Ifield
Head of Global Business Services
AECOM
Suraj Walia
Business Leader, Global Shared Services
MetLife, India
Rebecca Kennedy
Finance Strategy & Execution, Business Intelligence
ANZ
Jamie Taylor
GM, GBS
Fonterra
Trudi Mares
Executive Director
Transport Shared Services, Corporate Services Transport for NSW
Neal Padley
Head of Finance Shared Services
Woolworths Group
Melissa Guy
Business Engagement & Improvement Lead
Woolworths Group
Geoff Gruebner
Head of Global Business Services
BP Australia and New Zealand
Neal Yang
MyP&O Director (HR)
Mars - China, Australia & NZ
Maria Paz
Chief Information Officer
VMCH
Rachel Anderson
Head of Business Connect, Finance and Business Performance
Sydney Water
Peter Tow
Director of PMO
Western Sydney University
Michael Vullings
General Manager, Business Process Improvement
Newscorp
Graham Christie
Co-Author
Changing the Game
Emma Beard
Enterprise Services Director
LionCo
Kiriti Rambhatla
Head of Operations Intelligence, Central Operations
LinkedIn
Leasa Robinson
BPO Strategy and Operations Manager
NBN
Recommended by the best...
"Thought provoking, informative and inspiring. Reassuring we are all on a similar journey, just at different stages."
"Thought provoking, informative and inspiring. Reassuring we are all on a similar journey, just at different stages."
"Shared Services &Outsourcing Week enablesus to connect withour peers from variousindustries and sharelearnings. This collaborationhelps accelerate the changethat we want to drive."
"Connect with organisationsat the same stage of theautomation journey andlearn from each other"
"I attend SSOW to learn, share knowledge, exchange experience and build networks!"
Free Content
State of the Global Shared Services Industry Report 2020
Deep dive into our survey data which brings you highlights, lowlights and key ideas regarding where you should focus your Shared Service efforts this 2020.
The Australian Shared Services 2020 Visual Analytic Workbook
This analytics report looks into IA change management initiatives, process mining and also feature the latest automation, Finance and HR KPIs for ANZ Shared Services to benchmark themselves against.
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