BUSINESS SERVICES REPOSITIONED:
VALUE, PURPOSE & GROWTH-LED TRANSFORMATION
14th – 16th May 2024
| Pullman Albert Park, VIC
Who Should Attend SSOW 2024
Unique and Tailored Learning Opportunities for EVERY Leadership Role in your Business Services & Shared Services Organisation #SSOW
Business Service Leaders
Benchmarking with industry leaders who are redefining the Shared Services Operating Model
Understanding the key implications of current macroeconomics on the Future of Shared Services
The SSOW Executive Day will provide exclusive opportunities that’s only open for Business Services Leaders for strategic learning and networking
Priority access to the SSOW Genius Bar where you can get advice and new perspective on your specific challenges from industry evangelists and leaders
Digital Transformation & Automation Leaders
Dedicated pavilions showcasing Intelligent Operations and Digital Transformation case studies, innovations and ideas
Automation & Digitalization themed Interactive Discussion Groups offering best opportunities to get together with like-minded digital, automation and data leaders for new ideas, techniques and solutions
Preparing and getting ready for value creation through intelligence, insights and data through spotlight masterclasses
Sessions and discussions dedicated to leapfrogging your digital services to the next level through ERP transformation, BPM & Intelligent Automation As-A-Service
Functional Heads – Finance, HR, Procurement & IT
Dedicated Finance Focus Day to deliver into new priorities in finance and shared services
HR Focus Day providing best practices for HR Shared Services
Maturity and Challenge Tracks for IT, Procurement, Finance and HR professionals
Join Challenge Tracks PLUS Interactive Discussion Groups and Spotlight Masterclasses to hear new ways of delivering value to the business via your function
Strategy & Transformation Heads
Hearing the most relevant Shared Services transformation case studies to finetune your transformation strategies
Understanding the depth of people, process and technology challenges to drive meaningful change in your organisation
Provide a transformation roadmap for your journey
Understanding the new decision factors around models and strategies, captive vs. outsourcing model and exploring the best approach for you
Service, Operations & Site Leaders
Going back to basics where economic pressure is high: Focusing on service delivery, quality and value
Challenge and Maturity tracks to deep dive into your specific service and operations challenges
Walk away with essential tools, tactics and metrics in the new designed Intelligent Operations Pavilion
Employee Customer and Stakeholder Experience themed Interactive Discussion Groups to highlight key areas to focus on
