Shared Services & Outsourcing Week Conference

Name: Shared Services & Outsourcing Week
Start: 2025-03-24
End: 2025-03-27

March 24 - 27, 2025 | Orlando, FL

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SSOW is the World's Largest, Most Anticipated
Shared Services Event. Period.

Transforming & Delivering Business Outcomes

There is nothing else like the Shared Services & Outsourcing Week. Evolving for the last 27 years, SSOW is the cornerstone of the shared services and global business services community, where 1000+ SSO and GBS leaders converge over 4 days and 36 hours of content to discover how to drive increased value from their organizations every day, and what strategies and solutions will enable the transformation.

How does SSOW deliver a once-in-a-year experience to its audience? Through our program, diverse offerings, and our attendees.

VIEW THE 2024 AGENDA AT A GLANCE

WHAT TO EXPECT

SSOW 2024 Trailblazers

Daymond John

Star of ABC’S Shark Tank and CEO,

The Shark Group and Presidential Ambassador for Global Entrepreneurship

Sheryl Connely

Leading Futurist & Global Consumer Trends Expert, Legendary Chief Futurist at Ford Motor Company from 1996-2023

Angela Mangiapane

President, Mars Global Services, Mars

Turan Sahin

Chief Executive Officer, Allianz Services

Learn from the SSOW 2024 Leading Practitioners

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SSOW Takes Your Teams to the Next Level and Reinvents the Status Quo

Reinvent your SSO to drive continuous value-led services.
Transform into a talent incubator for the entire enterprise.
Learn the secret recipe for building, maintaining and growing a cutting-edge GBS organization.
Quantify the impact of your automation and digital transformation efforts into business outcomes.
Accelerate your end-to-end processes through technological disruption.
And much more.

View the 2024 Agenda

Join Fellow Shared Services Professionals

1000+

Attendees

150+

Thought Leaders

95+

Sessions

Awards

SSOW's Unsurpassed Experiences Create Lifelong Memories

SSOWomen's Day - created for women in shared services, by women in shared services. Join us for a day of support, mentoring and fun.
SSON Impact Awards Gala - celebrate the best of the best at our formal gala with food, fun and your friends on the dance floor!
Gen AI for HR, Gen AI for Finance & Accounting, and ITFM Bootcamps - join a growing association of practitioners on the cusp of revolutionizing their burdensome processes.
Site Tours - see how SSOs work in person at AdventHealth, Universal Parks and Resorts, and Diocese of Orlando's centers!
Team Building - bring your direct reports, your managers and other key stakeholders and walk away with everyone on the same page for future shared services plans.
Our Expo Hall - Explore the future of your business by engaging with providers with the solutions for you. Check out our sponsors here.

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Attendees are Raving

"...It’s great to see industry experts and peers at all levels participating, sharing knowledge and available for casual conversations throughout the week. One thing that I’m really looking for is having discussions with others and learning more about how people are thinking about cognitive technologies, such as OpenAI and ChatGPT... Our ability to learn from each and explore the realm of the possible.”

"[SSOW] gives you the opportunity to realtime benchmark what’s going on in the organization. Not only from the data that SSON provides but also from the interaction with your peers... It’s the opportunity to meet some of your peers that you maybe only talk to the whole year over the phone... Build those contacts, build those networks. It’s a wonderful expenditure of my time.”

"This year’s turnout has been better than I’ve seen in a long time... great to feel all the energy that’s around from the various companies. One thing I’m extremely looking forward to of course is the award recipients at the [SSON North American Impact] Awards Gala. Based on all the nominations that were submitted, having been a judge the last several years, including this year, I’m extremely excited about that.”