Intercompany is like the octopus in the finance organization. Its tentacles reach everywhere. But it’s rarely discussed. This session will change that with an illuminating customer discussion on transcending conventional Intercompany transactions. In this rousing session our leaders will share:

·        How to optimize global intercompany practices, promising a significant enhancement to your accounting strategies

·        How to go beyond zero balances to discover the rationale behind elevating your intercompany dynamics, encompassing the new streamlined operating models, strategic tax considerations and the seamless integration of automated processes

Sponsored by: BlackLine

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Quintin Dykes

Director, Intercompany Value Architecture
Blackline

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Drew Mahkovec

Director Of Finance And Accounting
IQVIA

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Tom Bangemann

Head of Data Development & Research
SSON Research & Analytics

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After all the time, energy, and budgets exhausted to eliminate supplier check payments, too many still go out as paper checks while their inefficiency, cost, and risks remain. Hear firsthand how payment professionals from America’s largest companies, financial institutions, and technology providers are increasing conversion to digital payments, generating untapped savings, and creating a digital payments onramp for laggard suppliers without disrupting existing payment processes or provider relationships. Attendees will hear new, simple ways to:

·        Address the long tail of paper check payments

·        Capture untapped savings with no extra effort

·        Complement, not change, existing payment systems

·        Disrupt remaining check spend without disrupting your organization

Sponsored by: Viewpost

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Matt Miller

SVP National Client Partnerships
Viewpost

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Gabe Sugar

VP, Operations Accounting
Darden

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Alberto Casas

Head of Global Product Management
US Bank

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Colleen Miller

Director
Visa Business Solutions

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People Services and HR Services are uniquely placed to offer enhanced value to the most valuable stakeholders.

• Sharing key governance and KPIs to measure progresses at each stage
• Impactful change management to drive substantial positive change
• Taking a phased approach to continuously improve employee experiences whilst simplifying HR processes

Aranzazu Lopez

Head of Operations HR Service Delivery
Lufthansa Global Business Services

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Join us to discover how HR shared services data is used to navigate the HR transformation journey. When you have HR technology and service delivery mountains to move, leaders seek data to support their case for change. Along the way plans, priorities, and resources change. How do HR transformation leaders handle large scale HR transformation with...and without data.

·        Hear a variety of data challenges and most-requested insights

·        Learn th e data sources and types used to inform next steps

·        Share lessons learned and tactics for getting data to support HR decisions

·        Learn what new paths await each panelist as their transformation journey continues

Sponsored by: herronpalmer

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How to make smart decisions managing a distributed workplace skillfully using data and analytics. This case study will focus on building a future fit workplace and ensuring operational resiliency. Discover how to view your operation holistically and identify opportunities for collaboration and optimization across your enterprise.

Sponsored by: ProHance

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Sarthak Brahma

CEO & Managing Partner
HEX Advisory Group

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Despite jarring failure rates, most transformation programs are executed in the same manner that has allowed these failure rates to continue year after year for decades. But a likely failure does not have to be the outcome, regardless of the level of complexity your team may be facing.

Drawing on decades of experience, Ed Hansen will explore key aspects of the transformational relationship between an outsourcer and its customer, the pitfalls that most sourcing processes miss, and how you can move towards a more collaborative and effective transformation approach.

Ed Hansen, Partner, Nelson Mullins Riley & Scarborough

Edward Hansen

Partner
Nelson, Mullins Riley & Scarborough

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Change has changed. New technologies keep emerging, customer expectations keep rising, and the need for greater efficiency keeps growing at a radical pace. For many of you, continuous improvement is in your DNA, if not your job title. You know that work can be better. Things can be done faster. Enterprises can be more sustainable. Value can be greater. And you know the time to strike is now. The key to achieving this? Your business processes. Discover how process intelligence allows organizations to: 

• Attain peak operational efficiency   
• Reduce costs and create value efficiently 
• Ensure compliance 

Sponsored by: Celonis

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Paige Andrews

Product Marketing Manager
Celonis

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Jim Corbett

Chief Procurement Officer
Iron Mountain

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Discover how Omni Hotels and Resorts built a thriving shared services organization from scratch and revolutionized their operations. Embark on a transformative journey as Margot Guy, VP of Shared Services Center at Omni Hotels and Resorts, reveals their exceptional pursuit of automation to unleash the true potential of shared services. Hear about their strategic focus on automation, eliminating errors, and unlocking capacity for new services.

·   Automating labor-intensive processes through transactional matching

·  Freeing up resources to seamlessly onboard additional services, including billing, collection, procurement.

Margot Guy

Vice President, Shared Services Center
Omni Hotels & Resorts

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Every area of the business is in a race to digitize, but for organizations like GBS that typically aren’t at the center of investment and activity, establishing a strong working relationship with IT is even more critical.

·        How do we reap the benefit of digital transformation in a resource constrained environment?

·        How do we ensure we have a seat at the table when GBS  technology decisions are made?

·        How do we partner with IT to ensure we’re focusing on the highest impact projects?

Join ServiceNow’s Cara Herrick in a fireside chat with McKesson Leader Julie Lainesse, VP, Business Enablement and Six Sigma, as they discuss forging and strengthening the critical coalition between IT and GBS.

Sponsored by: ServiceNow

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Julie Lainesse

VP, Business Enablement
McKesson

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Cara Herrick

Director of Product and Solutions Marketing
ServiceNow

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Business Process Outsourcing (BPO) is hardly a new concept. Over the last several decades it has empowered clients and organizations to not only improve operational cost-efficiency to solve pain points but has also become a mechanism to advance broader transformation initiatives. However, the BPO landscape has also evolved and shifted since its inception. When it comes to operating critical business functions, orgs in nearly every industry are rethinking “build vs. buy" decisions. Where outsourcing was once simply a cost-saving solution, leaders are now looking for new ways to help address their biggest challenges in mission critical areas of business. This session will explore how the expectations for sustained savings from delivery models is leading to the next generation BPO.

Business Process Outsourcing (BPO) is hardly a new concept. Over the last several decades it has empowered clients and organizations to not only improve operational cost-efficiency to solve pain points but has also become a mechanism to advance broader transformation initiatives. However, the BPO landscape has also evolved and shifted since its inception. When it comes to operating critical business functions, orgs in nearly every industry are rethinking “build vs. buy" decisions. Where outsourcing was once simply a cost-saving solution, leaders are now looking for new ways to help address their biggest challenges in mission critical areas of business. This session will explore how the expectations for sustained savings from delivery models is leading to the next generation BPO.

Sponsored by: BlackLine

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Cindy Pauls

Director of Shared Services
Sazerac Company

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Caroline Leies

Managing Director
Deloitte Consulting

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·        Discover new approaches to streamline operations and elevate stakeholder experiences with business automation

·        Redefining service delivery process in a complex business landscape

·        Translate business logic to machine learning to advance customer engagements

Sponsored by: Kognitos

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Binny Gill

Founder and CEO
Kognitos

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Learn groundbraking strategies to elevate procurement beyond cost savings, empowering GBS to drive revenue and profitability.

·        Enable custoemr action teams to resolve internal challenges such as inflation and payment issues effectively

·        Strategically engage in sales operations, proactively pricing deals and integrating supplier diversity and ESG initiatives into contracts for sustainable growth

Jim Corbett

Chief Procurement Officer
Iron Mountain

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• Create a blueprint for next gen shared services with the help of strategic partnerships and data
• Understand the benchmarks and metrics to measure success

Patrick Burns

Senior Vice President of Global Business Services
Salesforce

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Saurabh Sarbaliya

Partner
PwC

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Embark on an inspiring expedition through Cargill's remarkable shared services transformation. Discover how they strategically structured their ecosystem, fostering effective collaboration and sustainable growth.  

• Crafting a Visionary Strategy: Adding Non-Traditional Functions and Defining the Operating Model   

• Pioneering non-traditional services: initiating and scaling within GBS   

• Cultivating Sponsorship and Partnership: Securing Initial Funding and Launch Support   

• Starting Small, Scaling Big: Harnessing the Power of Marketing and Word of Mouth   

• Ensuring Long-term Service Management Excellence  

Karen Koch

Strategy and Solutions Leader
Cargill Business Services

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Join us for an insightful exploration of how an efficient Source-to-Pay system, coupled with meticulous process standardization, can be the catalyst for driving transparency and operational excellence within your organization. This session provides actionable strategies to strike the right balance between standardized processes and the need for flexibility in more complex and individualized workflows. 

Elizabeth Mozley

Director, Global Process Owner - Source to Pay
Sonoco

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Uncover the future of digital transformation by taking a proactive stance towards change. Hear from a Fortune 500 Shared Services leader who successfully implemented AI at scale, providing valuable insights from diverse organizational journeys and real-world lessons, while saving their organization from spend risk with 100% spend monitoring in real-time.

Sponsored by: Oversight Systems

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Jannette Perez

Head of Finance Shared Service Center
L'Oreal

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