Partner Resources & Content

Was braucht es, um das Vertrauen eines globalen Unternehmenskunden zu gewinnen?

Während KI, Automatisierung und neue Betriebsmodelle die Global Business Services neu gestalten, steigen auch die Anforderungen von Unternehmen an ihre Technologie- und Transformationspartner.

Torsten Kordon, Senior Vice President Global People Services bei Continental, gibt Einblicke, worauf es bei der Auswahl und Zusammenarbeit mit Technologie- und Transformationspartnern wirklich ankommt.

Entdecken Sie zentrale Insights zu:

• Was Unternehmenskunden über die Technologie hinaus erwarten
• Warum Branchenexpertise, globale Skalierbarkeit und Management-Fit entscheidend sind
• Welche Fehler Lösungsanbieter bei der Positionierung von KI- und Transformationslösungen vermeiden sollten
• Was einen guten Anbieter von einem langfristigen strategischen Partner unterscheidet

Entdecken Sie die Perspektive eines Unternehmenskunden auf Technologie, Strategie, Skalierbarkeit und messbaren Business Impact und erfahren Sie, was es braucht, um langfristige Partnerschaften im DACH-Markt aufzubauen.

Was braucht es, um eine KI-Anwendung in eine erfolgreiche Unternehmenspartnerschaft zu verwandeln?

Dr. Uli Erxleben (Gründer und CEO von Hypatos) erläutert aus der Perspektive eines Technologieanbieters, was erforderlich ist, um erfolgreich mit Unternehmenskunden zusammenzuarbeiten und KI sowie Automatisierung in schnell greifbare Geschäftsergebnisse umzusetzen.

Erhalten Sie praktische Einblicke zu folgenden Themen:

• Wo man mit Agentic AI beginnen sollte
• Was Unternehmenskunden von Technologiepartnern erwarten
• Was Partnerschaften erfolgreich macht, einschließlich Kundenbeispielen
• Wie echte Transformation messbare Auswirkungen erzielt
• Warum die DACH-Region zu einem entscheidenden Markt für KI und Automatisierung wird

Erfahren Sie, wie Hypatos Unternehmenspartnerschaften angeht, wo messbarer Mehrwert geschaffen wird und was Lösungsanbieter aus erfolgreichen GBS-Transformationsprojekten ableiten können. 

What does it take to win the trust of a global enterprise buyer? 

As AI, automation and new operating models reshape Global Business Services, enterprise organisations are raising the bar for their technology and transformation partners.

Torsten Kordon, Senior Vice President Global People Services at Continental, shares his perspective on what really matters when selecting and working with technology and transformation partners.

Discover key insights into:

• What enterprise buyers look for beyond technology
• Why industry expertise, global scale and management fit matter
• Which mistakes solution providers should avoid when pitching AI and transformation
• What separates a good provider from a long-term strategic partner
  

For solution providers looking to build long-term relationships with major enterprises, these insights offer a valuable view from the other side of the table and a clearer understanding of what leading organisations expect from their transformation partners. 

Explore a buyer-side perspective on technology, strategy, scale and measurable business impact & see what it takes to build lasting enterprise partnerships in the DACH market.

What does it take to turn an AI solution into a successful enterprise partnership?

Dr. Uli Erxleben (Founder & CEO of Hypatos) shares the perspective from the technology-provider side on what it takes to successfully work with enterprise organisations and turn AI and automation into tangible business outcomes.

Discover practical insights into:

• Where to start with Agentic AI
• What enterprise buyers expect from technology partners
• What makes partnerships succeed, including customer examples
• How real transformation creates measurable impact
• Why DACH is becoming a critical market for AI and automation

For solution providers looking to build long-term enterprise partnerships, these insights offer a clearer understanding of what it takes to understand customer needs.

Explore the full article to see how Hypatos approaches enterprise partnerships, where measurable value is being created and what solution providers can learn from successful GBS transformation projects.

Rethinking service design, case management, and self-service to deliver HR that works — at scale, while preserving the human element.

For decades, HR shared services in Germany have been primarily optimised for efficiency. Centralised operations, standardised processes, and cost-per-transaction metrics have long been the key measures of success. While this approach has delivered significant value, it has also led to an increasing tension.

This paper argues that efficiency and employee experience are not mutually exclusive objectives. A well-designed HR shared services model can achieve both—not by prioritising one over the other, but by rethinking the service delivery architecture around the needs of the people it supports.

Practical innovation in invoice processing, reconciliations, master data governance, and exception handling — delivering measurable results across German finance operations.

This white paper argues that for German GBS and finance leaders, the question is no longer whether to automate, but rather what to automate, in what order, and under which governance framework.

Drawing on research from Deloitte, KPMG, Rossum, and McKinsey, as well as operational insights from German enterprises such as Bosch Global Business Services and Merck KGaA, it explores the practical application of finance automation across four key areas: invoice processing, reconciliations, master data governance, and exception handling.

For GBS leaders, this opens up a significant opportunity: shifting from transactional execution toward intelligent orchestration, and from internal service provision to delivering measurable enterprise value.

This whitepaper examines the evolution of the GBS model, the impact of Agentic AI on expanding what is possible, and the actions leaders must take to navigate this transition successfully. It highlights real-world examples, including Henkel and Deutsche Telekom, demonstrating how mature shared services organizations can evolve into platforms that drive scale, quality, and value creation.

Die Zukunft von GBS beginnt jetzt:

Zwischen AI, Daten und neuen Rollenbildern entsteht ein völlig neues Verständnis von Wertschöpfung. Entdecken Sie in der aktuellen Agenda der SSOW 2026 die wichtigsten Trends rund um Agentic AI, Data Foundations und neue Operating Models – inklusive konkreter Use Cases, führender Speaker und praxisnaher Insights.

Jetzt die aktuelle Agenda downloaden und sehen, wie Top-Unternehmen den nächsten Schritt gehen.

The future of GBS begins now: Amidst AI, data and new role models, a completely new understanding of value creation is emerging. Discover the key trends in Agentic AI, data foundations and new operating models in the latest SSOW 2026 agenda – including specific use cases, leading speakers and practical insights.

Download the latest agenda now and see how leading companies are taking the next step.