In the last few years, we've seen that India’s GCCs proved that their capabilities extend far beyond pure delivery. A recent survey from SSON Research & Analytics confirms that over 70% of India’s global capability centres act as global hubs for digital skills and delivery.

As India's GCCs evolve towards positioning themselves as technology innovation centres and business transformation engines, we see a change in priorities and focus areas.

Ahead of the SS&GCC Week India conference, we interviewed 4 senior leaders to find out their priorities, challenges and strategies over the coming years.

• Vipul Soni, APAC CIDO & GCC Head, Axalta Coatings
• Hema Nevetia, CFO, Allstate India
• Avinash Sankhe, Director of Shared Services Center for Commodities, Industry and Facilities (CIF) Division, Bureau Veritas
• Aneelkumar Savalagi,  Head of IT Infrastructure Engineering and Operations, Giant Eagle GCC

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