Let’s explore how leveraging data, AI, and innovative workforce models can empower shared services to achieve agility, efficiency, and long-term cost savings. 

• How can we leverage AI to automate tasks, improve decision making, and enhance service delivery within shared services? 
• Discussing how AI can best augment and complement the human workforce  
• Effectively measuring the performance of shared services and benchmark against industry standards 
• Achieving cost savings and greater operational efficiency

•        Discussing the key elements and components of an effective innovation ecosystem

•        Addressing considerations such as stakeholder alignment, managing intellectual property and measuring impact of innovation to build a sustainable ecosystem

•        Identifying potential partners, establishing collaborative platforms, and fostering an environment that encourages experimentation and risk-taking