India's Leading Shared Services & GCC Summit

22 - 25 April, 2025 | India

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Naomi Secor

Global Managing Director SSON Research & Analytics

In 2005, Naomi Secor launched her career at SSON in New York City, overseeing SSON's US events portfolio until 2008 when she assumed the role of Global Events Producer. Concurrently, she established a portfolio of events within IQPC.

As the global leader of SSON, Naomi drives strategic direction and continuous growth across all customer channels: SSON Events, SSON Digital, SSON GBS Training & Certification, and SSON Research & Analytics. The latter delivers industry-leading benchmarking and data-driven insights through interactive visual analytics reports and tools.

Throughout her career, Naomi has pioneered cutting-edge content, produced industry-leading events, introduced innovative products, nurtured relationships with shared services leaders and partners, and upheld customer satisfaction. Her top priority is ensuring that SSON fulfills its global mission and customer commitment through vendor-agnostic best practices, the latest data insights, and unparalleled networking and learning opportunities.

Professional GBS® Certification - Monday, 15 April 2024

9:00 AM GBS Certification: Service Management Module

Service Management covers all aspects of defining, building and running Services for the business. These topics are critical for running an effective, efficient service organization. This course uses the brand-building framework of Who we serve, What we do, and How we meet the business needs and teaches how to focus on value delivery.

The Professional GBS® curriculum encapsulates the key learnings from GBS pioneers across five training modules: Foundations, Service Management, Operations Management, Transformation, and Leadership.

Onsite at Shared Services & GCC Week India, attendees have the opportunity to earn a module certification in GBS Service Management, and they may continue their certification online to obtain their Professional GBS® Master. This offering provides the most comprehensive training on the critical skills and latest methodologies to excel in GBS roles!

Registration is available online here: https://www.ssonetwork.com/events-gbscertification-india/srspricing

For more information, please contact naomi.secor@ssonetwork.com

Conference Day One - Wednesday, 17 April 2024

9:00 AM SSON Research & Analytics Presents the 2024 State of GCC Industry Market Data

Check out the incredible speaker line-up to see who will be joining Naomi.

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