Event Information

27th Shared Services and Outsourcing Week 2024 Agenda

27th Shared Services and Outsourcing Week 2024 Agenda


Join us at 27th Shared Services and Outsourcing Week 2024 as we focus on community discussions on solidifying Asia’s competitive advantage in the global Shared Services map. These discussions have a mutual aim for all: to drive agility with experience management and future-ready workforce.

Download and view SSOW Asia Agenda now.

SSON Impact Awards Asia 2024 Brochure

SSON Impact Awards Asia 2024 Brochure

SSON Asia is excited to announce that the SSON Impact Awards Asia 2024 will be taking place this year at the 27th Annual SSOW Asia event on 16 October 2024!

This globally recognized annual industry awards ceremony honours and celebrates Shared Services Organizations (SSOs) and service delivery teams who have exceeded industry standards in their SS&O initiatives.

The awards ceremony is the perfect opportunity for you and your shared services peers to celebrate your achievements together as a team. We look forward to recognizing and celebrating the outstanding achievements of SSOs and service delivery teams across the region.

Grab your copy of the brochure to find out more about the history of the awards, past winners and how you can apply this year!

SSON Impact Awards 2023 Winners' List

SSON Impact Awards 2023 Winners' List

SSON's Shared Services & Outsourcing Impact Awards is a globally recognised, annual industry awards ceremony, which honours and celebrates SSOs and service delivery teams who have exceeded industry standards in their SS&O initiatives. The Awards night with theme "Wizards & Magic" took place on the evening of the SSOW Asia 2023 Main Conference Day 1, 18 October 2023.

SSON Impact Awards 2023 Attendee List

SSON Impact Awards 2023 Attendee List

SSON’s Shared Services & Outsourcing Impact Awards is a globally recognised, annual industry awards ceremony, which honours and celebrates SSOs and service delivery teams who have exceeded industry standards in their SS&O initiatives.

Download the SSON Impact Awards 2023 Attendee List to find out who is attending! 

SSOW Asia 2023 Attendee Profile List

SSOW Asia 2023 Attendee Profile List


Find out who will be attending SSOW Asia 2023 - including the companies and job titles.

Download the list to see the full overview.

Centre of Excellence - Shared Services Value Driver

Centre of Excellence - Shared Services Value Driver

The shared services market is being transformed by a growing emphasis on centres of expertise (COEs), which is indicative of a continuous industry commitment to improving productivity and efficiency.

This is particularly evident in the finance expertise, RPA and intelligent automation, and IT support sectors in Asia, where data analytics or management, HR expertise, and automation audit and controls make up the bulk of the focus for COEs.

Nevertheless, industry players must be keenly aware of the key differences between shared services and COEs. To dig deeper into this aspect of the business, we speak with Siddhartha Banerjee, who currently spearheads the UI-UX COE at Vodafone Shared Services in India.

In this report, Banerjee elaborates on these differences, and how they can be used such that shared services and COEs can complement each other for improved outcomes in productivity and efficiency.

Download our report to get the full story!