Explore Asia’s GBS Priorities in 2025

Download: The State of Shared Services in Asia – 2025 Outlook

The Shared Services landscape in Asia is undergoing a fundamental shift. From digitization and AI to enterprise value creation and workforce transformation, GBS leaders are stepping beyond transactional execution—and becoming business enablers.

This exclusive market report, powered by SSON Research & Analytics, gives you a data-backed look at where Asia’s top-performing shared services are heading next.

Inside the Report:

• GBS Operating Models Understand why 90% of organizations in Asia are aligned with the GBS model—and how they’re balancing captive centers, hybrid delivery, and global capability centers (GCCs).
• Digital Maturity & Automation Trends Get the latest benchmarks on AI and automation adoption—42% are scaling intelligent automation, and the region’s strongest performers lead with workflow tools, RPA, and analytics.
• From Cost to Value Over 50% of GBS teams now define success by agility and business support, not just efficiency. Discover how analytics maturity (predictive vs. descriptive) is transforming decision-making.
• Talent & Workforce Priorities Find out why learning & development is now a core differentiator—and which digital skills (automation, data analytics, GenAI) are most in demand in the region.

Why Download?

• Benchmark your current shared services maturity
• Understand where your peers are investing in tech and talent
• Prepare for high-value conversations at SSOW Asia 2025
• Align your roadmap with real market priorities
  

Download the Report Now: Stay ahead of the curve with actionable insights from 200+ GBS leaders across Asia.

Explore the Full Speaker Line-Up and Agenda for SSOW Asia 2025

The Shared Services and Outsourcing Week (SSOW) Asia is where leaders from finance, HR, operations, IT, and GBS transformation come together to shape the future of shared services across the region. The 2025 agenda is now available for download—giving you early access to:

• Insights from 50+ confirmed speakers including Adani Group, PETRONAS, Kimberly-Clark, Siemens, Google, and Sanofi
• Practical case studies on AI, Gen AI, process automation, and end-to-end GBS transformation
• Interactive sessions covering Finance, HR, Process Excellence, Digital, and Talent Strategy
• New formats like the Innovate-a-Thon and exclusive site visits to Singapore’s leading SSCs

SSOW Asia is built for professionals driving enterprise transformation and looking to benchmark their strategy against the most admired shared services in the region.

Download the agenda now to see why over 70% of our audience are senior decision-makers—and why you need to be in the room.

Find out who will be attending the pre and post conference for SSOW Asia 2025 - including the companies and job titles. Download the list to see the full overview.

Find out who will be attending SSOW Asia 2024 - including the companies and job titles. Download the list to see the full overview.

We've surveyed over 200 Shared Services and GBS leaders from the region to find out their vision and priorities for the future of their GBS centres. Download the report to find out where your centre stand amongst your industry peers.

Download the 2025 Sponsorship Guide to see the available opportunities for you to tap into Asia.

Industry Leadership: SSOW Asia is the premier platform for Shared Services and Outsourcing leaders to network and collaborate.

Target Audience: 86% of the audience are end-users, ensuring direct access to decision-makers.

Exclusive Insights: Gain valuable insights into audience investment priorities and challenges.

Integrated Marketing Opportunities: Optimize marketing efforts through tailored campaigns addressing various business needs.

Thought Leadership: Showcase expertise through panel discussions and presentations, positioning sponsors as industry leaders.

Diverse Sponsorship Packages: Choose from a variety of sponsorship options to meet specific business objectives, including brand awareness and lead generation.

Find out who will be attending SSOW Asia 2024 - including the companies and job titles. Download the list to see the full overview.

Explore the Full Speaker Line-Up and Agenda for SSOW Asia 2025

The Shared Services and Outsourcing Week (SSOW) Asia is where leaders from finance, HR, operations, IT, and GBS transformation come together to shape the future of shared services across the region. The 2025 agenda is now available for download—giving you early access to:

• Insights from 50+ confirmed speakers including Adani Group, PETRONAS, Kimberly-Clark, Siemens, Google, and Sanofi
• Practical case studies on AI, Gen AI, process automation, and end-to-end GBS transformation
• Interactive sessions covering Finance, HR, Process Excellence, Digital, and Talent Strategy
• New formats like the Innovate-a-Thon and exclusive site visits to Singapore’s leading SSCs

SSOW Asia is built for professionals driving enterprise transformation and looking to benchmark their strategy against the most admired shared services in the region.

Download the agenda now to see why over 70% of our audience are senior decision-makers—and why you need to be in the room.

Our judges have evaluated all your entries and have shortlisted these organisations for this year's Awards. Are you ready to find out?